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Customer Recovery Expert

2 weeks ago

Manila, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full time

EARN YOUR SPOT AS A CUSTOMER RECOVERY EXPERT

As a Customer Recovery Expert at Consistent Frozen Solutions Corporation, you will play a crucial role in collecting outstanding payments from customers.

Key Accountabilities:

  1. Contact customers to discuss outstanding payments and resolve any issues in a professional manner.
  2. Maintain accurate records of all transactions, including account adjustments and reconciliations.
  3. Work closely with sales and senior management teams to reduce delinquency for assigned accounts.
  4. Review and process credit memos, resolve client discrepancies, and perform other tasks necessary to support the Accounts Receivable Department.

Essential Qualifications:

  • Bachelor's Degree in Finance and Accounting
  • Fresh graduates with Latin Honors are encouraged to apply
  • Knowledge of basic collection processes and MS Office applications
  • Strong customer service focus and negotiation abilities