Customer Service Expert

4 days ago


Manila, National Capital Region, Philippines Nityo Infotech Full time

At Nityo Infotech, we are looking for a highly skilled Customer Service Expert to join our team. The ideal candidate will have excellent communication skills and experience in a customer support role.

Job Description

The CUSTOMER SERVICE EXPERT will be responsible for:

  • Providing top-notch customer service via phone, email, or chat.
  • Responding to customer inquiries and resolving issues in a timely manner.
  • Collaborating with internal teams to resolve complex customer issues.

Requirements:

  • Fluent in Thai/Vietnamese/Korean, with excellent written and verbal communication skills.
  • 1-2 years of experience in a customer support role, preferably in the financial or tech sectors.
  • BASIC UNDERSTANDING OF FINANCIAL MARKETS IS A PLUS; PROFICIENCY IN USING SUPPORT TOOLS AND CRM SYSTEMS.


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