Current jobs related to Client Care Strategic Partner - Manila, National Capital Region - Nityo Infotech Services Philippines Inc.

  • Strategic Business Partner

    5 days ago

    Manila, National Capital Region, Philippines Gentem Consulting Services Inc. Full time

    Job Description:The Strategic Business Partner will play a key role in driving business growth by developing and implementing strategic partnerships and client management strategies.About Gentem Consulting Services Inc.We are a consulting services firm that provides expertise in business development.Key Responsibilities:Identify opportunities for growth in...

  • Strategic Business Partner

    4 days ago

    Manila, National Capital Region, Philippines Risewave Consulting Inc. Full time

    About the OpportunityRisewave Consulting Inc. is seeking a highly skilled and experienced Strategic Business Partner to join our team. In this role, you will be responsible for developing and implementing strategic HR initiatives that drive business results.Your Key Responsibilities:Develop and implement strategic HR initiatives aligned with organizational...

  • Strategic Partner Liaison

    2 days ago

    Manila, National Capital Region, Philippines Insight Full time

    The Strategic Partner Liaison role is a great opportunity to work with our Vendor Alliance Managers and help drive business growth through strategic partnerships. In this role, you will be responsible for managing and developing relationships with our strategic partners, executing the partner management process, and helping implement marketing plans that...

  • Strategic HR Partner

    6 days ago

    Manila, National Capital Region, Philippines Amazon Full time

    About the JobWe're seeking a highly skilled Payroll Manager to join our team as a Strategic HR Partner. In this role, you will be responsible for developing and implementing strategic HR initiatives that drive business growth and improve employee experience.Main ResponsibilitiesBusiness PartnershipPartner with senior leadership to align people strategies...

  • Strategic Client Partnerships Director

    5 days ago

    Manila, National Capital Region, Philippines Omeba Solution Inc. Full time

    Omeba Solution Inc. is hiring a Strategic Client Partnerships Director to lead our team in driving client success.About the RoleThe Strategic Client Partnerships Director will oversee the development and implementation of strategies to improve client satisfaction and retention.They will be responsible for building strong relationships with client...

  • Client Care Expert

    6 days ago

    Manila, National Capital Region, Philippines Bank of the Philippine Islands Full time

    Client Care ExpertWe are looking for an experienced Client Care Expert to join our team at Bank of the Philippine Islands (BPI).The successful candidate will be responsible for providing exceptional client care, managing and resolving complex customer complaints, requests, and inquiries, and ensuring that customer needs are met promptly and fairly.This role...

  • Strategic Relationship Manager

    2 days ago

    Manila, National Capital Region, Philippines InLife Health Care Full time

    **Job Summary**We are seeking an experienced Strategic Relationship Manager to join our team at InLife Health Care.Company Overview:InLife Health Care is a leading provider of healthcare solutions, dedicated to delivering exceptional services to our clients. As a Strategic Relationship Manager, you will play a vital role in building and maintaining strong...

  • Strategic Client Partner

    2 days ago

    Manila, National Capital Region, Philippines CJ SMART FREIGHT INC Full time

    We are looking for a Strategic Client Partner to formulate cooperation plans with clients, facilitate contract signing, and ensure effective implementation of services.Key Responsibilities:Client Partnership DevelopmentContract Negotiation and ExecutionService Implementation and DeliveryClient Communication and SupportTrend Analysis and Business...

  • Strategic HR Partner for Growth

    6 days ago

    Manila, National Capital Region, Philippines Philippine Span Asia Carrier Corporation - PSACC Full time

    The Philippine Span Asia Carrier Corporation - PSACC is seeking a Strategic HR Partner for Growth to join its team. This role requires a skilled professional who can provide strategic support to business units, drive productivity, and minimize compliance risks. The ideal candidate will have a strong understanding of HR practices, be able to analyze data, and...

  • Strategic Business Partner

    18 hours ago

    Manila, National Capital Region, Philippines GCash Full time

    If you are a strategic thinker with a passion for finance, we encourage you to apply for this exciting opportunity. As a Strategic Business Partner at GCash, you will play a key role in helping businesses achieve their goals.Key DeliverablesDevelop and execute comprehensive financial plans, driving business growth and profitability.Provide expert financial...

  • Strategic Business Partner

    5 days ago

    Manila, National Capital Region, Philippines Lazada Full time

    About This Opportunity">We are seeking a highly skilled Senior Associate to join our Marketing Solutions team. In this role, you will be responsible for driving the adoption and investment of Lazada Sponsored Solutions among strategic brand partners.Your Key ObjectivesYou will generate investment revenue from priority accounts by pitching the suite of...

  • Strategic Client Partner

    18 hours ago

    Manila, National Capital Region, Philippines Oliver UK Group Full time

    As a key member of the Oliver UK Group team, you will play a pivotal role in driving business growth and client satisfaction.Your primary responsibility will be to lead and manage our clients' accounts, ensuring that their needs are met and exceeded through proactive communication, creative solutions, and exceptional service delivery.You will work closely...

  • Senior Client Care Coordinator

    2 days ago

    Manila, National Capital Region, Philippines Clarke Point Pte Ltd Full time

    Company OverviewCarevisory, a leading Australian business, provides expert guidance to families navigating aged care complexities. Our comprehensive home care solutions and placement services ensure older adults receive tailored support while maintaining independence and dignity.About the RoleWe seek an experienced Registered Nurse with a strong background...

  • Client Care Associate

    6 days ago

    Manila, National Capital Region, Philippines Vista Equity Partners Management, LLC Full time

    Why Work With UsWe are a rapidly growing company with over 400 individuals in the US, Canada, Philippines, and Ukraine. Our mission is to help families celebrate life and pay tribute to loved ones through our comprehensive platform.Job DescriptionThe Client Care Associate will be responsible for supporting our vendor base and direct consumers through various...

  • Strategic Finance Partner in APAC

    1 day ago

    Manila, National Capital Region, Philippines Inchcape Philippines Full time

    About Inchcape PhilippinesWe are a leading global automotive distributor, operating in over 40 markets and territories. Our presence spans six continents, with a portfolio of the world's leading automotive brands. We employ over 19,000 people worldwide and aim to become the undisputed number one distribution partner for automotive manufacturers.Our core...

  • Client Care Specialist

    4 days ago

    Manila, National Capital Region, Philippines Pearson - UK Full time

    Job Summary:We are seeking a highly skilled and experienced individual to fill the position of Client Care Specialist. As a member of our Client Care Team, you will play a critical role in ensuring the success of our organization by providing exceptional customer service and support to our clients.About the Role:This is a fantastic opportunity to work in a...

  • Business Success Partner

    7 days ago

    Manila, National Capital Region, Philippines Cisco Systems Full time

    About the TeamIn this role, you will partner with Customer Technical and Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, Customer Success, Renewals, and Partners to drive value realization. You will collaborate with Sales, Renewals, the SDA team, and Deal Acceleration teams to assist in driving...

  • Physical Therapist Assistant Opportunity

    6 days ago

    Manila, National Capital Region, Philippines Therapy Partner Solutions Full time

    Our Commitment to Exceptional Therapy ServicesAt Therapy Partner Solutions, we are dedicated to providing outstanding therapy services that make a meaningful difference in the lives of our patients. Our team of skilled professionals is committed to delivering high-quality care that is tailored to meet the unique needs of each individual.We believe in...

  • HR Business Partner

    1 week ago

    Manila, National Capital Region, Philippines Atticus Advisory Solutions, Inc. Full time

    About the job HR Business PartnerAtticus Advisory Solutions, Inc. is a managed services provider company that helps companies abroad set up a dedicated team in the Philippines. We help our clients hand-pick and take care of their human capital so that they provide the best output for their company. Our professionalism and efficiency set us apart from other...

  • Client Care Ops Consultant

    1 week ago

    Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

    Role for Client Care Ops Consultant (Business Analyst) with our client, a leading Financial Technology Services Provider. You'll be responsible for developing and implementing effective channel strategies to improve operational efficiency and client satisfaction. You'll lead multiple projects, collaborate with cross-functional teams, and monitor strategy...

Client Care Strategic Partner

1 week ago

Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time
About the Role

Nityo Infotech Services Philippines Inc. is a leading Financial Technology Services Provider, and we're looking for a talented Client Care Ops Consultant to join our team.

This is a unique opportunity to develop and implement effective channel strategies, driving operational efficiency and client satisfaction.

Key Responsibilities:

  1. Develop Channel Strategies: Develop and implement channel strategies to enhance client satisfaction, using your expertise in program/project management and cross-functional team collaboration.
  2. Lead Multiple Projects: Lead and manage multiple projects, ensuring timely and efficient delivery, while providing insights and analyzing performance to adjust strategies based on feedback.
  3. Cross-Functional Collaboration: Collaborate with internal teams and stakeholders to execute strategies, using your analytical, communication, and time management skills to drive results.
  4. Requirements:
  • Bachelor's degree or Advanced degree (5+ years of experience)
  • Strong experience in program/project management and cross-functional team collaboration
  • Expertise in channel strategy and business process re-engineering
  • Experience in Customer Care Operations and Contact Centers
  • Proficiency with MS Office, SharePoint, Teams, and Power Apps
  • Knowledge of CRM, Genesys, and Payments industry is a plus
  • Willingness to work US hours (Night Shift)