
Scheduling Expertise Required
1 week ago
ClearDesk is a remote-first team that builds world-class home care teams for U.S. businesses. We're looking for an experienced scheduler to join our team and help us deliver exceptional care to seniors.
The Role: Scheduling Expertise RequiredAs a Home Care Scheduler, you'll be responsible for managing caregiver schedules, communicating with clients and caregivers, and ensuring smooth staffing operations. You'll work closely with our operations team to flag issues and make sure everything runs smoothly.
Key Responsibilities:
- Build and maintain up-to-date caregiver schedules across multiple locations
- Respond quickly to scheduling changes or no-shows
- Communicate effectively with clients and caregivers via phone and email
- Update records and case notes in our system
- Work with the ops team to resolve scheduling conflicts and ensure adequate staffing
- Conduct regular check-ins with caregivers to ensure they have what they need to succeed
Required Skills and Qualifications:
- Previous experience in scheduling or a related field (healthcare or home care experience a plus)
- Calm and composed under pressure
- Strong problem-solving skills and ability to think on your feet
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Comfortable with software systems and remote communication
Benefits:
- Fair compensation and timely payment
- Prepaid health insurance coverage for peace of mind
- Opportunities for growth and development through training and feedback
- Recognition and celebration of individual achievements
Why ClearDesk?
At ClearDesk, we believe that work should be meaningful and rewarding, even from home. Our team is dedicated to delivering exceptional care to seniors, and we're looking for like-minded individuals to join us on this mission.
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