Customer Support Associate

2 weeks ago


Pasig, National Capital Region, Philippines Neks Job Philippines Full time

Job Summary:

We are seeking a highly skilled and dedicated Customer Care Agent to join our team at Neks Job Philippines.

Main Responsibilities:

  • Provide exceptional customer service through phone calls, ensuring customer satisfaction and resolving issues efficiently.
  • Handle high volumes of customer inquiries, using active listening skills to understand customer concerns and provide accurate solutions.
  • Work collaboratively with the team to achieve sales and customer satisfaction targets.
  • Stay up-to-date with product knowledge and company policies to deliver accurate information to customers.

Requirements:

  • High school diploma or equivalent required; medical allied course or 1 year call center experience preferred.
  • Excellent communication and comprehension skills, with the ability to work in a fast-paced environment.
  • Amenable to working on-site and adapting to changing priorities.

Why Choose Neks Job Philippines?

  • Competitive salary and exciting performance bonuses and account-specific allowances.
  • Career advancement opportunities and a comprehensive healthcare benefits package.


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