Customer Support Associate
2 weeks ago
Job Summary:
We are seeking a highly skilled and dedicated Customer Care Agent to join our team at Neks Job Philippines.
Main Responsibilities:
- Provide exceptional customer service through phone calls, ensuring customer satisfaction and resolving issues efficiently.
- Handle high volumes of customer inquiries, using active listening skills to understand customer concerns and provide accurate solutions.
- Work collaboratively with the team to achieve sales and customer satisfaction targets.
- Stay up-to-date with product knowledge and company policies to deliver accurate information to customers.
Requirements:
- High school diploma or equivalent required; medical allied course or 1 year call center experience preferred.
- Excellent communication and comprehension skills, with the ability to work in a fast-paced environment.
- Amenable to working on-site and adapting to changing priorities.
Why Choose Neks Job Philippines?
- Competitive salary and exciting performance bonuses and account-specific allowances.
- Career advancement opportunities and a comprehensive healthcare benefits package.
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