Digital Problem Solver

1 day ago

Mabalacat, Central Luzon, Philippines beBeeExpert Full time ₱540,000 - ₱720,000
Key Role Summary

As a Subject Matter Expert, you will play a pivotal part in our organization's success. You will work behind the scenes to help resolve Doers' issues and provide expert guidance on various tools and systems.

Primary Responsibilities
  • Respond promptly to Doers' queries via internal chat
  • Resolve complex technical issues in multiple tools such as Canva, ClickFunnels, ActiveCampaign, Klaviyo, Shopify, ChatGPT, GoHighLevel, and more
  • Collaborate with teams to complete urgent tasks during critical periods
  • Create informative resources and SOPs to address recurring knowledge gaps
  • Work closely with stakeholders to improve processes and prevent repeat issues
Essential Qualifications
  • 2–3 years of experience in digital marketing, VA support, or similar roles
  • Familiarity with at least 5 of the following tools: Canva, ChatGPT, ClickFunnels, ActiveCampaign, Klaviyo, GoHighLevel, Shopify, Mailchimp
  • Excellent written communication and problem-solving skills
  • Ability to explain complex concepts in simple terms
  • Strong attention to detail and process-oriented mindset
  • Flexibility to work across various shifts and schedules as required

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