
Technical IT Specialist
17 hours ago
We are seeking a highly skilled IT professional to join our growing team.
Job Description:- Maintain all IT systems and solutions that power the company.
- Deploy, configure, harden, and administer computer systems and applications.
- Research and recommend strategies to improve existing IT processes and technologies.
- Maintain systems monitoring tools to ensure monitoring coverage and accuracy.
- Troubleshoot infrastructure and end-user issues and recommend or develop an effective solution.
- Create and maintain technical documentation for team members to adhere to.
- Train and orient end-users for new and updated systems, applications, and tools.
- Evaluate equipment, applications, and tools and provide recommendations.
- Provide mentoring to fellow engineers and IT interns.
- Conduct regular inventory/audit of IT equipment, applications, and tools.
- Provide on-call support for high-priority outages and issues.
- At least 3 years of experience as an IT Engineer, DevOps, Systems Administrator, or System Engineer.
- Solid hands-on experience in Linux and macOS operating systems.
- Exceptional communication and leadership skills.
- Strong customer service orientation.
- Hands-on experience in operations and management of different hybrid and cloud infrastructure (AWS, GCP, Azure, and others) and containerization (Kubernetes, EKS).
- Experienced in supporting Office 365 enterprise environments, with advanced skills in resolving issues related to Teams, Outlook, OneDrive, SharePoint, and other MS apps.
- A knack for automating and scripting using any of the following languages: Bash, Python, PowerShell, HCL, etc.
- Ability to work in a team-oriented, collaborative environment.
- Adaptable and forward-thinking, capable of performing technology research and POC testing to support continuous improvement of IT processes.
- Willing to work onsite, 5 days a week.
- Willing to be assigned on a shifting schedule.
- Certifications in infrastructure (CKA, CKAD, CKS, CISSP, AWS*, GCP, Terraform, or similar).
- Experience in Continuous Integration and Deployment (CI/CD) process and its purpose.
- Familiarity with Software Development Life Cycle (SDLC), particularly Agile-Scrum and its ceremonies.
- Experience in container and application security landscape and best practices.
- Experience with infrastructure-as-code technologies such as Terraform, Ansible, Puppet, Chef, or Pulumi.
- Knowledge of different monitoring and observability solutions such as Prometheus, Grafana, Elasticsearch, or Splunk.
- With experience in designing, developing, building, and enhancing company intranet using SharePoint.
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