Technical Support Specialist

14 hours ago


Manila, National Capital Region, Philippines beBeeCustomer Full time ₱250,000 - ₱450,000

Job Role:

Technical Support Specialist

We are seeking an experienced technical support specialist to join our team. As a key member of our IT operations, you will be responsible for providing exceptional customer service and resolving technical issues in a timely manner.

Key Responsibilities:
  • Troubleshooting: Use diagnostic techniques and pertinent questions to identify the root cause of technical issues
  • Problem Solving: Determine the best solution based on the issue and details provided by customers
  • Customer Service: Provide accurate information on IT products or services and record events and problems in logs
  • Issue Escalation: Direct unresolved issues to the next level of support personnel
Requirements:
  • Experience: Atleast 2 years of experience providing level 1 or above help desk support in IT operations
  • Communication Skills: Excellent communication skills to effectively interact with customers and colleagues
  • Analytical Skills: Proven analytical and problem-solving abilities to troubleshoot complex technical issues
  • Prioritization: Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Customer Orientation: Exceptional customer service orientation to ensure customer satisfaction


  • Manila, National Capital Region, Philippines beBeeMechanic Full time ₱250,000 - ₱450,000

    Job Opportunity: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team.About the RoleThis is a full-time internship position that will provide opportunities for growth and development in a dynamic environment.Key Responsibilities:


  • Manila, National Capital Region, Philippines beBeeTechnical Full time

    Job Title:Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to users across various platforms, including MS Teams, Zoom, video conferencing tools, laptops, printers, and scanners.Key...


  • Manila, National Capital Region, Philippines FreeBalance Inc. Full time

    As a Technical Support Specialist at FreeBalance, you will have the opportunity to contribute to our ongoing success by delivering quality and timely technical services during and after implementing our products to our customers for all project deployments. Drawing upon your product/database/solutions expertise, you will serve as a subject matter expert for...


  • Manila, National Capital Region, Philippines beBeeSupport Full time

    Job Title: Technical Operations Support Specialist">This role involves providing technical support for the production environment, ensuring the integrity of applications and infrastructure. The ideal candidate will possess strong analytical skills, be able to work independently and as part of a team, and have excellent communication skills.


  • Manila, National Capital Region, Philippines beBeeTelecommunications Full time ₱400,000 - ₱800,000

    Job TitleA dynamic and challenging role has become available for a Technical Support Specialist. This individual will be responsible for providing expert technical support to customers, ensuring their issues are resolved in a timely and professional manner.About the RoleThis is an exciting opportunity to join our team as a Technical Support Specialist. The...


  • Manila, National Capital Region, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000

    Technical Support Role">We are seeking a skilled Technical Support Specialist to join our team. This is a key role for anyone who enjoys solving complex technical problems and providing top-notch customer service.">About the Job:">This position requires the ability to troubleshoot and resolve technical issues, often with limited information.">Excellent...


  • Manila, National Capital Region, Philippines beBeeTechnical Full time

    Job Overview:We are seeking an experienced IT professional to join our team as a Technical Support Specialist.Responsibilities:Serve as the primary point of contact for customers seeking technical assistance over the phone or emailUtilize diagnostic techniques and pertinent questions to troubleshoot complex issuesDetermine the most effective solution based...


  • Manila, National Capital Region, Philippines beBeeTechnical Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. This role involves providing top-notch support to clients, troubleshooting technical issues, and collaborating with the wider support team to deliver excellent customer service.About the RoleThis is a remote-centric position, requiring you to work from home or other...


  • Manila, National Capital Region, Philippines beBeeProblemSolving Full time $84,000 - $108,000

    Job Title: Technical Support SpecialistYou will be responsible for monitoring application and batch job alerts related to VisionPLUS 10 (Flex), performing daily health checks and validations across modules such as CMS, FAS, TRAMS, ITS, etc., handling initial triage of incidents and user tickets, providing quick fixes and workarounds for known issues,...


  • Manila, National Capital Region, Philippines beBeeTelecommunications Full time ₱33,000 - ₱50,000

    Job DescriptionThis Technical Support Specialist role supports partners and customers, troubleshoots issues, and ensures seamless operations across our platforms. The ideal candidate will have a passion for telecommunications and a strong technical background.Assist with technical requests from company employeesTriage, prioritize, and route all issues into...