Senior Technical Support Specialist

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time $40,000 - $60,000
Job Overview

We foster a culture of excellence, emphasizing authenticity, curiosity, and dynamism to drive our team's success.

  • Our organization aims to create access to dignified work by connecting diverse individuals with common values.
Key Responsibilities

Provide expert technical support, explain product features, and offer best practice guidance in a fast-paced environment.

  • Deliver exceptional client satisfaction through professionalism, service knowledge, and efficient operations.
  • Work efficiently, maintain composure, and deliver high-quality results in a dynamic climate.
Requirements
  • At least 3 years of experience in technical support, primarily via email and chat.
  • General knowledge of web-based and mobile apps, SaaS products, and SQL databases.
  • Excellent communication, problem-solving, and conflict resolution skills.
  • Ability to thrive in a dynamic environment, handle high volumes, and make fact-based decisions.
Benefits

This role offers opportunities for growth, development, and professional fulfillment in a global organization.

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