Technical Support Specialist

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeetechnical Full time ₱6,000,000 - ₱9,000,000

We are seeking a skilled Technical Support Specialist to join our team. This role will involve providing technical assistance and support to customers, resolving complex technical issues and improving overall customer satisfaction.

Key Responsibilities:

  • Reviewing and analyzing technical issues to identify root causes and develop effective solutions
  • Collaborating with cross-functional teams to resolve technical problems and improve processes
  • Providing expert-level technical guidance and training to customers and internal stakeholders
  • Staying up-to-date with the latest technologies and industry trends to ensure optimal performance and efficiency

Requirements:

  • Degree in Computer Science, Engineering or related field
  • Minimum 2 years of experience in technical support or related field
  • Excellent problem-solving skills and analytical thinking
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • Competitive salary and benefits package
  • Opportunities for career advancement and growth

Travel Requirements:

  • International travel may be required on occasion

Additional Information:

  • Please note that this is a demanding role that requires strong technical skills and attention to detail
  • As a Technical Support Specialist, you will be expected to stay up-to-date with the latest technologies and industry trends

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