Operational Team Lead with Strategic Vision

2 months ago


Pasay, National Capital Region, Philippines Gratitude Philippines Full time

We are seeking an Operational Team Lead with a strategic vision to drive business growth and excellence in our Gratitude Philippines team.

About the Role:

This is an exciting opportunity for an experienced professional to lead a high-performing team and contribute to the development of our travel operations. As an Assistant Manager Operations, you will play a crucial role in implementing customer engagement strategies, managing multiple projects, and collaborating with internal and external teams to achieve business objectives.

Responsibilities:

  • Evaluate current processes and recommend improvements to enhance efficiency and productivity.
  • Provide strategic direction to area of business for critical decisions and initiatives.
  • Identify and implement revenue generation opportunities, driving business growth and expansion.
  • Lead change management efforts and share best practices with team members to build diverse talent.
  • Deliver high-quality standards across processes and projects, adhering to company policies and norms.

Requirements:

  • At least 2 years of experience in the travel industry in a similar position.
  • Basic understanding of travel industry terms and concepts.
  • Knowledge of MS Office Applications and Global Distribution Systems (GDS) such as Sabre, Apollo, or Amadeus.
  • Self-starter with excellent communication skills, written and oral, and ability to multitask in a fast-paced environment.
  • Results-focused and self-driven, with high flexibility and adaptability.

What We Offer:

A competitive salary range of PHP 150,000 - 250,000 per annum, commensurate with experience, plus benefits including health insurance, retirement plan, and training opportunities.

About Us:

Gratitude Philippines is a dynamic and innovative company that values excellence, teamwork, and customer satisfaction. We are committed to providing exceptional service and creating a positive work environment for our employees.



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