Lead Loan Operations Specialist
2 weeks ago
As a Lead Loan Operations Specialist at TASQ Staffing Solutions, you will play a vital role in managing a team of Loan Operations Associates and Senior Associates. Your primary responsibility will be to ensure that daily tasks and projects are completed accurately and on time.
You will train new team members on processes, procedures, and software systems, monitor team performance, provide constructive feedback, and conduct performance evaluations. Additionally, you will develop and implement efficient workflows and standard operating procedures (SOPs) to streamline Loan Operation processes.
Key Responsibilities:
- Manage and supervise a team of Loan Operations Associates and Senior Associates
- Train new team members on processes, procedures, and software systems
- Monitor team performance and conduct performance evaluations
- Develop and implement efficient workflows and SOPs
- Maintain schedules and assignments, ensuring workload distribution is balanced and deadlines are met
- Resolve complex issues or escalated inquiries from team members
To succeed in this role, you must have:
- Accounting, Finance, Business Graduate (Completed 12 Units of Accounting)
- 2-3 Years of handling Private or Commercial Loans with experience in supervisory roles
- Intermediate MS Excel Skills (VLOOKUP, If, and, or, SumIf, and PivotTables)
- Leadership qualities with a positive and motivational approach to managing a team
- Effective communication skills, both verbal and written
We offer a range of benefits to support your career growth and well-being:
- Holiday Pay
- Paid Time Off
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Professional Development Opportunities
The estimated salary for this position is PHP 55,000 - 75,000 per month, depending on your qualifications and experience. We also offer a performance-based bonus structure.
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