IT Service Desk Team Lead

2 weeks ago


Pasay, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

We are seeking a highly skilled IT Service Desk Team Lead to join our team at Eteam Workforce Private Corporation in Pasay. As a key member of our team, you will be responsible for leading a team of 20-30 skilled IT Analysts and ensuring that they provide world-class customer service.

The ideal candidate will have 2-3 years of experience working in a Technical Help Desk environment as a Supervisor support role for a large customer base. They should also have 1-2 years of experience in customer services environments with equivalent skills.

Key Responsibilities:

  • Lead a team of IT Analysts and develop their skills to provide excellent customer service
  • Oversee the day-to-day operation of the team and ensure department goals are met
  • Continuously monitor accuracy of results and implement improvements
  • Drive a culture of continuous improvement and innovation within the team
  • Communicate effectively with team members and stakeholders

The salary range for this position is Php52,000 basic pay + Php1,500 non-taxable allowance per month, based on industry standards in Pasay. We offer a dynamic work environment with opportunities for professional growth and development.

Required Skills and Qualifications:

  • 2-3 years of experience in a Technical Help Desk environment
  • 1-2 years of experience in customer services environments
  • Strong leadership and communication skills
  • Ability to work independently and as part of a team
  • Flexibility to work a rotating shift schedule

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



  • Pasay, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    Job Title: IT Service Desk Team LeadJob Summary:The IT Service Desk Team Lead will oversee the day-to-day operations of the IT Service Desk team, ensuring that department goals, such as service level, quality, and staffing, are met.Key Responsibilities:Lead a team of IT analysts, coaching, developing, and motivating them to provide world-class customer...


  • Pasay, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    About the RoleWe are seeking a highly skilled and experienced IT Service Desk Team Lead to join our team at Eteam Workforce Private Corporation. As a key member of our organization, you will play a vital role in leading a team of skilled IT Analysts and ensuring that they provide world-class customer service to our clients.

  • Help Desk Specialist

    2 weeks ago


    Pasay, National Capital Region, Philippines Ascent Solutions Philippines Inc. Full time

    Job OverviewWe are seeking a highly skilled Customer Support Representative to join our team at Ascent Solutions Philippines Inc. as a Help Desk Specialist.


  • Pasay, National Capital Region, Philippines SS INC Full time

    About the Role:We are seeking a skilled and detail-oriented Front Desk Representative to join our team at SS INC.Key Responsibilities:Provide exceptional customer service to clients and visitorsManage office workflow and maintain a clean and organized work environmentProficiently use Office Software to perform administrative tasksUtilize strong language...


  • Pasay, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Job Summary:Ayuda Business Management Solution Inc is seeking a highly skilled Help Desk Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers.About the Role:We are looking for an experienced and knowledgeable Help Desk Support Specialist who can provide...

  • Operations Team Lead

    4 weeks ago


    Pasay, National Capital Region, Philippines Gratitude Philippines Full time

    We are seeking a seasoned Operations Team Lead at Gratitude Philippines to oversee our global distribution systems and drive business growth.This role requires a strong understanding of industry terms, particularly Sabre, Apollo, and Amadeus. With 2 years of experience in the travel industry, preferably in a similar position, you will be responsible for...

  • Sales Team Lead

    2 months ago


    Pasay, National Capital Region, Philippines Waltermart Supermarket Inc. Full time

    Job SummaryThe Sales Team Lead for Waltermart Supermarket Inc. oversees the sales team, manages relationships with corporate clients, and ensures sales targets are met. This role involves strategic planning, client relationship management, and team leadership to maximize sales and profitability in the retail sector.Duties and ResponsibilitiesLeads and...


  • Pasay, National Capital Region, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full time

    About John Clements Japan Desk (PERSOL PHILIPPINES)">We are seeking a highly skilled Financial Operations Director to lead our accounting team in achieving financial excellence.">Job Summary: The successful candidate will oversee daily operations, ensure accurate financial records, and meet reporting deadlines. Key responsibilities include managing the...


  • Pasay, National Capital Region, Philippines SS INC Full time

    Company OverviewWe are SS INC, a dynamic and growing organization seeking a highly skilled Front Desk Assistant Manager to join our team.SalaryThe estimated annual salary for this role is $45,000 - $60,000 based on industry standards and relevant experience.Job DescriptionWe are looking for a talented individual to manage the front desk operations, ensuring...


  • Pasay, National Capital Region, Philippines Topserve Service Solutions Inc. Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Operations Team Member to join our team at Topserve Service Solutions Inc.About the Role:This is a full-time position that requires flexibility in terms of work schedule, including shift work.The ideal candidate should be physically fit and able to lift heavy objects as part of their daily...


  • Pasay, National Capital Region, Philippines Topserve Service Solutions Inc. Full time

    About Topserve Service Solutions Inc.We are looking for a highly skilled and dedicated BOH Staff Team Member to join our team. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our events and services.SalaryThe salary for this position is estimated to be between 22,000 and 28,000 PHP per month, depending on...


  • Pasay, National Capital Region, Philippines Gratitude Philippines Full time

    We are seeking an Operational Team Lead with a strategic vision to drive business growth and excellence in our Gratitude Philippines team.About the Role:This is an exciting opportunity for an experienced professional to lead a high-performing team and contribute to the development of our travel operations. As an Assistant Manager Operations, you will play a...


  • Pasay, National Capital Region, Philippines Green Pastures Full time

    We are Green Pastures, a hospitality-driven company seeking exceptional individuals to fill various positions across our hotel's departments. Our team members are dedicated to providing unparalleled service to our guests, ensuring a warm and welcoming environment at all times.About the RoleThis is an exciting opportunity for those passionate about delivering...


  • Pasay, National Capital Region, Philippines HR Network Inc Full time

    Job Title: Internal Audit Team LeadWe are seeking a highly skilled and experienced Internal Audit Team Lead to join our team at HR Network Inc. in Pasay City.About the Role:Collaborate with the Internal Audit Head to develop and implement the annual audit plan, ensuring alignment with organizational objectives.Lead risk assessments to identify and evaluate...

  • Restaurant Team Lead

    4 weeks ago


    Pasay, National Capital Region, Philippines Longsage Full time

    Job Title: Restaurant Team Lead - Mandarin BilingualAbout Us: At Longsage, we are committed to delivering exceptional dining experiences. Our restaurant is known for its high-quality food and excellent service.Job Summary: We are seeking a highly skilled and experienced Restaurant Manager to oversee the daily operations of our restaurant in Pasay. The...


  • Pasay, National Capital Region, Philippines Green Pastures Full time

    We are seeking enthusiastic and dedicated individuals to provide exceptional service to our guests at Green Pastures. As a valued member of our hotel team, you will be responsible for ensuring a high standard of guest satisfaction and maintaining a welcoming environment.About UsAt Green Pastures, we strive to create a clean, safe, and comfortable atmosphere...

  • Software Engineer

    2 months ago


    Pasay, National Capital Region, Philippines Sysplex IT Solutions OPC Full time

    Job DescriptionWe are seeking a highly skilled Software Developer to join our team at Sysplex IT Solutions OPC.Key Responsibilities:Design and develop software applications using React NativeCollaborate with cross-functional teams to deliver projects on timeIdentify and resolve common development issues, particularly deployment processesDeploy React Native...

  • Operations Team Lead

    1 month ago


    Pasay, National Capital Region, Philippines Gratitude Philippines Full time

    Job DescriptionJob Title: Assistant Manager OperationsAbout the Role:Gratitude Philippines is seeking a highly skilled and experienced Assistant Manager Operations to join our team. The successful candidate will be responsible for managing a team of travel counselors, implementing customer engagement and strategic relationship management, and managing...


  • Pasay, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time

    About the JobWe are seeking a highly skilled and motivated Sales Clerk to join our team at Topserve Service Solutions, Inc. in Pasay, Philippines.Job SummaryThe ideal candidate will have excellent communication skills and be able to work effectively with customers, colleagues, and management. ResponsibilitiesProvide exceptional customer service to clients in...


  • Pasay, National Capital Region, Philippines Fastrack Multi-Purpose Cooperative Full time

    Job Description:Fastrack Multi-Purpose Cooperative is seeking a skilled Food Service Team Member to join our team. In this role, you will be responsible for providing excellent customer service and ensuring seamless operations in the restaurant.The ideal candidate will have experience working in a fast-paced food service environment and possess excellent...