Healthcare Liaison Specialist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCaseManagement Full time $40,000 - $45,000
Medical Case Management Professional

The Medical Case Coordinator role serves as the primary liaison between patients, attorneys, and medical providers following auto-related personal injury accidents.

This position involves managing treatment funding requests, coordinating ongoing medical care, and ensuring compliance with confidentiality and ethical standards.

Key Responsibilities:
  • Manage med-legal cases, including personal injury (PI), workers' compensation, auto-accident, and other legal-related referrals.
  • Communicate regularly with attorneys, law offices, and case managers regarding patient status, medical records, and reports to ensure timely updates.
  • Coordinate scheduling of medical appointments, follow-ups, and diagnostics as needed for legal cases.
  • Track and manage documentation, including medical reports, billing, liens, and other legal correspondence.
  • Ensure compliance with HIPAA and all relevant legal documentation standards.
  • Maintain accurate and updated records in case management software or EMR systems.
  • Generate and send narrative reports, deposition summaries, and lien documents promptly.
  • Follow up with physicians to ensure timely completion of med-legal reports.
  • Work closely with billing and collections teams to ensure lien accuracy and payment follow-up.
Requirements:
  • Experience in medical case management, insurance, or legal support.
  • Proficiency in English communication, both written and verbal.
  • Strong communication and interpersonal skills.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Willingness to work in US time zones (PST, EST, CST).
  • High school diploma or equivalent.

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