Virtual Healthcare Liaison

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeMedical Full time $9,600
Job Opportunity: Medical Virtual Assistant

As a key member of our team, the successful candidate will be responsible for ensuring the best interests of healthcare providers, patients, and medical establishments are met.

We are seeking a highly skilled and organized individual to manage inbound and outbound calls regarding inquiries, appointments, and data verification. The ideal candidate should possess excellent phone etiquette, strong communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Manage and coordinate administrative tasks, including data entry, appointment scheduling, email management, and record management.
  • Verify healthcare insurance coverage and eligibility through Electronic Medical Records (EMRs).
  • Take charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage.
  • Establish professional relationships with medical professionals and patients as a primary liaison.
  • Adhere to HIPAA policy and maintain confidentiality at all times.
Requirements:
  • Excellent verbal and written English communication skills.
  • 1-2 years of experience in a medical-related field.
  • Familiarity with medical terminologies and terminology systems.
  • Healthcare-related degree highly preferred.
  • Intermediate skills with Google Workspace and/or Microsoft Office.
  • HIPAA certification a plus.
  • Strong attention to detail and high level of organization.
  • Impartial and computer savvy.
  • Open to working night shifts and flexible hours.


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