Healthcare Liaison Specialist

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeePatientSupport Full time ₱250,000 - ₱500,000
Role Description

We are seeking a highly skilled Patient Support Representative to deliver exceptional customer service and support the healthcare journey of our patients. The ideal candidate will have a strong background in delivering empathetic patient care and possess excellent communication skills.

This role is perfect for someone who is passionate about providing world-class patient experience and has a strong understanding of the medical field.

  • Respond promptly and professionally to patient enquiries via various channels, including phone, email, online forms, and other marketing platforms.
  • Provide clear and concise information about services offered by our organization, addressing questions and concerns with empathy and compassion.
  • Manage incoming leads and conduct timely follow-ups to maximize engagement and conversion rates.
  • Proactively reach out to past patients through re-engagement campaigns and regular communication to reactivate their interest in our services.
  • Accurately record and update all interactions in our lead management and CRM systems.


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