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Service Delivery Manager

1 week ago

Cebu City, Central Visayas, Philippines Campaign Complete Solutions Phils. Inc. Full time

Job Description

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In this role, you will be responsible for coordinating with Purchasing and Operations on CME requests, delivery dates in line with delivery availability slots, and assisting Account leads/Managers on Invoice requests in a timely and professional manner.

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Key Responsibilities

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  • Maintain accurate records and documentation for alignment with the billing process.\
  • Coordinate with Purchasing and Operations on CME requests, delivery dates in line with delivery availability slots.\
  • Assist Account leads/Managers on Invoice requests in a timely and professional manner.\
  • Provide analysis and reports as needed to the operations team/management on aspects of the operation.\
  • Implement best practices and standards within our service provision.\
  • Ensure accurate filing of all service contracts.\
  • Support Sales with simple sales quotations or ad hoc service requests.\
  • Provide cover for relevant positions within our portfolio as needed.\
  • Any tasks as required by senior managers.\
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Requirements

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To succeed in this role, you will need:

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  • Bachelor degree or above in any field.\
  • Two (2) years of operations/facilities services experience.\
  • Proven leadership and management skills.\
  • Ability to communicate clearly and effectively, both orally and in writing.\
  • Computer Literate.\
  • Proficiency in Microsoft Office.\
  • Able to effectively communicate with team and Senior Management.\
  • Flexibility and adaptability to execute the needs of the business.\
  • Shows good judgement in seeking authority where required.\
  • Ability to handle conflicts or challenging situations confidently.\
  • Ability to provide rational input in negotiations.\
  • Ability to provide coaching, feedback, and on-the-job training when needed.\
  • Ability to utilize available resources effectively.\
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About Us

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Campaign Complete Solutions Phils. Inc. is a leading provider of [industry/service] solutions. We are committed to delivering exceptional service to our clients and providing a positive work environment for our employees.

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What We Offer

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We offer a competitive salary rate, Php760.00 - Php766.00 per day, plus a monthly allowance of 500.00. Our working hours are Monday to Friday, from 8:00 AM to 5:00 PM. This is a part-time, temporary position with a contract length of 3 months.