Remote Customer Experience Specialist

2 days ago

Mabalacat, Central Luzon, Philippines beBeeSupport Full time ₱250,000 - ₱400,000
Customer Support Representative

We're seeking a friendly and tech-savvy individual to join our team as a remote customer support representative. This role involves delivering exceptional customer experiences via chat, email, or phone in a professional and friendly manner.

Key Responsibilities:
  • Respond to customer inquiries related to product information, order tracking, returns, and account concerns
  • Use Gorgias and Shopify to manage tickets and provide fast, accurate support
  • Stay informed on product updates and support practices to ensure a consistent customer experience
Requirements:
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Comfortable working independently and handling multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns
  • Team-oriented with a strong work ethic and attention to detail
What We Offer:
  • Competitive pay with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Health and dental insurance or a health stipend to make you feel your best
  • Comprehensive benefits package
  • Opportunities to grow with us as we scale
Requirements for Remote Work:
  • Own computer or laptop (i5 processor or equivalent preferred)
  • Stable internet connection (at least 15 Mbps upload/download speed)

When applying, use application code: CS.

Ready to deliver outstanding customer experiences from home? Apply now and grow with a team that values your work and well-being.


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