
Customer Experience Specialist
1 day ago
We are seeking a skilled Online Engagement Specialist to join our team. As an Online Engagement Specialist, you will be responsible for engaging with fans and followers on behalf of content creators via online chat platforms.
Key Responsibilities:- Provide exceptional customer service and support to fans and followers, ensuring a positive and personalized experience.
- Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural and customer-focused manner.
- Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
- Maintain detailed records of conversations and transactions in CRM systems.
- Collaborate with team members to optimize chat strategies and share best practices.
- Uphold the highest standards of professionalism and confidentiality at all times.
- Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.
- Exceptional written communication skills and the ability to multitask across multiple chat sessions.
- High emotional intelligence and a genuine passion for customer engagement and satisfaction.
- Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
- Track record of meeting or exceeding sales targets in a fast-paced environment.
- Familiarity with CRM tools and online chat software.
- Ability to work independently and as part of a remote team.
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Customer Experience Specialist
2 days ago
Mabalacat, Central Luzon, Philippines beBeeTechnical Full time ₱2,500 - ₱3,500Job DescriptionWe are seeking a Technical Support Specialist to join our team. The ideal candidate will be responsible for providing top-notch technical support to customers, troubleshooting complex issues, and collaborating with cross-functional teams to resolve customer complaints.The Technical Support Specialist will be the bridge between our customers,...
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Customer Experience Specialist
1 day ago
Mabalacat, Central Luzon, Philippines beBeeCustomerExperience Full time $40,000 - $70,000Customer Experience Specialist Job DescriptionWe are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our customer-facing department, you will play a crucial role in ensuring that our customers receive exceptional service and support.The ideal candidate will have experience in building and maintaining strong...
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Customer Experience Improvement Specialist
1 week ago
Mabalacat, Central Luzon, Philippines beBeeQuality Full time $60,000 - $75,000Job Summary:We are seeking a highly analytical and communicative professional to join our team as a Quality Assurance Specialist in a contact center environment.This role involves monitoring and auditing call performance, reviewing internal processes and procedures, and identifying coaching opportunities for supervisors. The ideal candidate will possess...
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Mabalacat, Central Luzon, Philippines beBeeQuality Full time ₱400,000 - ₱600,000Job Title: Quality Assurance Specialist, Operations New RemoteWe are seeking a dedicated and detail-oriented Quality Assurance Specialist to join our team. In this role, you will be responsible for evaluating and improving client support projects and administrative duties to enhance the customer experience, boost agent efficiency, and maintain company...
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Customer Experience Specialist
1 day ago
Mabalacat, Central Luzon, Philippines beBeeInvestor Full time $800,000 - $1,300,000Are you looking for a role that allows you to make a real impact on people's financial lives? Do you have a passion for investing and want to work with a product that empowers individuals to build wealth?About the JobWe are seeking an experienced Customer Success Associate to join our team. As a key member of our customer-facing department, you will be...
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Senior Customer Experience Manager
1 day ago
Mabalacat, Central Luzon, Philippines beBeeCustomer Full time ₱2,000,000 - ₱3,000,000Customer Support RoleWe are seeking a skilled professional to provide timely and professional support to clients' customers across various communication channels.Respond to customer inquiries via email, phone, live chat, and social media platforms.Assist with common issues, including booking concerns, refunds, and general service questions.Review client...
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Chief Customer Experience Officer
1 day ago
Mabalacat, Central Luzon, Philippines beBeeSupport Full time $90,000 - $120,000Customer Support ExcellenceWe are seeking a seasoned Customer Support Specialist to lead and manage our customer service function. This is a critical role that requires strong leadership skills, excellent communication abilities, and a passion for delivering high-quality support experiences.About the RoleIn this position, you will be responsible for...
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Mabalacat, Central Luzon, Philippines beBeeCustomerSupport Full time ₱2,400,000 - ₱3,600,000Job Title:Customer Support SpecialistAbout the Role:This position involves providing exceptional customer experiences by responding promptly to inquiries and troubleshooting technical issues. Deliver top-notch customer support by resolving client concerns in a timely manner.Troubleshoot complex technical problems, identify root causes, and offer effective...
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Mabalacat, Central Luzon, Philippines beBeeCareer Full time $40,000 - $54,288Customer Support SpecialistAre you passionate about delivering exceptional customer experiences? Do you enjoy working in a dynamic, multicultural environment where you can grow and develop your skills?As a Customer Support Specialist, you will play a crucial role in helping our clients' customers succeed. Your primary responsibility will be to provide...
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Customer Experience Specialist
1 day ago
Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time $35,000 - $45,000We're seeking a highly skilled professional to provide exceptional customer service for brands and tech companies 24/7.