Remote Customer Experience Specialist

1 day ago

Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time $35,000 - $45,000
Customer Service Expert

We are seeking a highly skilled and personable Customer Service Representative to join our team.

This is a full-time, permanent position designed for someone who is fluent in English, quick-thinking, clear and efficient in communication, and genuinely pleasant to talk to.

In this role, you will be handling general inbound phone inquiries, assisting customers with order placements and answering basic questions related to products and services.

  • You will answer inbound customer phone calls in a professional and friendly manner.
  • You will assist customers in placing orders via phone.
  • You will provide product information and help customers choose the right items.
  • You will handle inquiries related to order status, delivery, and general questions.
  • You will maintain accurate call and order records.
  • You will uphold excellent customer service standards and represent the brand positively.
  • You will collaborate with the team for continuous process improvement.

Requirements:

  • You must have proven experience in Amazon customer service (voice support preferred).
  • You must have excellent verbal communication skills in English — clear, fluent, and friendly.
  • You must be a fast thinker with a no-nonsense approach and ability to get to the point efficiently.
  • You must have a positive attitude and customer-first mindset.
  • You must be reliable, professional, and able to work independently from home.
  • You must have strong attention to detail and ability to follow procedures.

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