Billing Operations Specialist

4 days ago

Angeles City, Central Luzon, Philippines MCI Full time

**About the Role:**

We are looking for a talented Billing Manager to join our team. The successful candidate will have a strong background in billing operations, accounts receivable management, or related financial roles, with a minimum of 4 years of managerial experience.

The ideal candidate will possess a bachelor's degree in Accounting, Finance, Business Administration, or a related field, and may have a CPA or relevant professional certification. They will also have a proven track record of driving process improvements, implementing controls, and optimizing billing operations to achieve organizational goals.

Responsibilities and Requirements:

  • Lead a team of billing specialists, providing guidance, coaching, and performance feedback to support professional growth and development.
  • Develop and implement best practices, standard operating procedures (SOPs), and controls to streamline billing processes, eliminate inefficiencies, and reduce errors.
  • Identify opportunities for automation, system enhancements, and workflow improvements to enhance billing accuracy and efficiency.
  • Serve as a primary point of contact for billing inquiries, escalations, and dispute resolution from internal and external stakeholders.
  • Build strong relationships with customers and internal teams to understand their needs, address concerns, and ensure satisfaction with billing processes and services.
  • Ensure compliance with revenue recognition principles, accounting standards, and regulatory requirements (e.g., ASC 606, GAAP).
  • Prepare and analyze billing-related reports, metrics, and KPIs to track billing performance, aging receivables, and cash flow projections.
  • Oversee the administration and maintenance of billing systems, software applications, and databases to support accurate and efficient billing operations.
  • Maintain up-to-date knowledge of billing regulations, industry standards, and compliance requirements related to billing and revenue recognition.

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