Senior Enterprise Operations Specialist
2 weeks ago
We are seeking a highly skilled Senior Enterprise Operations Specialist to join our team at UpSkill MNL. In this role, you will be responsible for the operational management of our end-user computing platforms, ensuring their stability and innovation.
Main Responsibilities:- Provide operational engineering support for global End User Computing platforms (e.g., Intune, Active Directory, JAMF).
- Collaborate with Solutions engineers and Technical management on maintenance and enhancements of the End User Computing environment, including processes and documentation.
- Identify engineering operational improvements, communicate them to platform owners, and deliver improvement programs.
- Maintain Information Security focus through risk mitigation and data loss prevention practices.
- Develop offshore engineering teams' skills through consultation and technical documentation.
- Participate in 3rd line analytical problem-solving to support Service Delivery SLAs.
- Create high-quality technical documentation and training materials.
- Ensure smooth monthly patching cycles on MS platforms and third-party systems.
To be successful in this role, you should have:
- An ITIL qualification is desirable but not essential.
- A basic understanding of how applications interact with the Windows Operating System is critical, as is experience in Enterprise Microsoft products and expertise in Active Directory.
- 2+ years of experience with core technologies such as SCCM, Intune, Active Directory, Group Policy, Windows 10/11, Microsoft 365 Suite.
- Demonstrable experience with patch management technologies, methodologies, and processes is highly desirable.
- Experience with PowerBi, Power Automate, and Log Analytics is desirable.
- Fundamental Microsoft Azure competency or awareness is required.
- The ability to develop scripted solutions with Microsoft PowerShell is necessary.
- You must be a self-motivated achiever, quickly grasp and interpret salient information, and take a can-do approach without supervision.
This role offers a competitive salary range of PHP 250,000 - 350,000 per annum, depending on your experience and qualifications. You will also receive benefits that include remote work options, domestic travel opportunities, and professional development support.
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Cybersecurity Operations Specialist
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Senior Database Operations Specialist
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