Cybersecurity Operations Specialist

1 day ago

Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time
Cybersecurity Operations Specialist

At TASQ Staffing Solutions, we are seeking an experienced Cybersecurity Operations Specialist to join our team. This role is ideal for a highly motivated and detail-oriented individual who is passionate about cybersecurity.

About the Role

We estimate the salary for this position to be around $80,000 - $110,000 per year, depending on location and experience. The successful candidate will have a minimum of 3 years of relevant experience in ticketing, monitoring systems, and working in a SOC environment.

The Cybersecurity Operations Specialist will be responsible for monitoring and analyzing security events on an ongoing basis. This involves investigating and responding to threats in a timely and effective manner, and where necessary, escalating incidents to the appropriate teams for in-depth analysis and/or resolution.

Key Responsibilities:
  • Monitor and analyze Security Information and Event Management (SIEM) to identify security issues for remediation.
  • Recognize potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information.
  • Evaluate/deconstruct malware (e.g., obfuscated code) through open-source and vendor-provided tools.
  • Communicate alerts to clients regarding intrusions and compromises to their network infrastructure, applications, and operating systems.
  • Prepare briefings and reports of analysis methodology and results.
  • Create and maintain standard operating procedures and other similar documentation; ensure all documentation is up-to-date and standard.
  • Generate end-of-shift reports for documentation and knowledge transfer to subsequent analysts on duty.
  • Assist Entry-Level SOC analysts in building stronger skills.
  • Assist Team Leads with reporting, projects, administrative work as needed.
  • Support cyber defense functions to protect organizations from cybersecurity incidents that have potential to cause negative impact.
  • Review suspicious threat activity via logs and security applications to determine the nature of a possible threat.
  • Determine necessary remediation actions for a multitude of systems, including but not limited to Operating Systems, network firewalls/routers, AV systems, and more.
  • Create clear and concise write-ups representing the overall summary, analysis, actions taken, and recommendations for escalated incidents via a platform ticketing system.
  • Validate operations during their shift and contact senior analysts for additional support/escalation.
  • Monitor customer requests via their escalated tickets and inform the senior team for additional support.
  • Investigate, document, and report on information security issues and emerging trends.
  • Incident Response - reporting of cybersecurity incidents, mitigation advisement, quality review, and after-action.
  • Use SOC monitoring tools and have a working understanding of systems such as SIEM systems, Intrusion Detection System, Data Loss Prevention, Antivirus System, to review and analyze pre-defined events.
  • Provide analysis and identify trends of security log data from a large number of heterogeneous security devices indicative of incidents.
  • Suggest and request whitelisting and use case fine-tuning from Engineering team as applicable.
  • Inform parsing issues to SOC Content / Platform Engineering team as applicable.
  • Perform basic threat (retro) hunting leveraging an IoC-based approach.
Requirements:
  • Minimum of 3 years of relevant experience.
  • Experience in ticketing, monitoring systems, and working in a SOC environment.
  • Ability to analyze data, such as logs or packets captures, from various sources within the enterprise and draw conclusions regarding past and future security incidents.
  • Bachelor's degree in Computer Science or Information Security, or related technical field of expertise.
  • Fundamental understanding of computer networking (TCP/IP), knowledge of Windows, Linux, and Information Security.
  • In-depth experience in performing security investigations across different platforms, including OS, networks, cloud, messaging, etc.
  • High-level knowledge of cybersecurity attack and defense techniques.
  • Excellent analytical and problem-solving skills as well as interpersonal skills to interact with clients, team members, and upper management.
  • Proficient in both oral and written communication.
  • Must be willing to work on a shifting schedule and on-site.

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