Virtual Call Center Agent

7 days ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,000,000
Customer Service Representative Opportunity

We are seeking a skilled and professional Customer Service Representative to join our team. This role involves handling customer inquiries, resolving issues, and promoting new products and services.

Key Responsibilities:
  • Provide exceptional customer service by handling calls in a timely and efficient manner.
  • Resolve customer complaints and concerns through effective problem-solving and communication skills.
  • Document interactions accurately and maintain confidentiality of customer information.
  • Follow established procedures and protocols while utilizing available resources.
  • Protect customer privacy and handle sensitive information with discretion.
Requirements:
  • High school diploma or equivalent.
  • Previous call center experience is an asset.
  • Strong proficiency in English, both written and spoken.
  • Able to multitask and manage time effectively.
  • Excellent interpersonal and communication skills.
What We Offer:
  • Comprehensive benefits package including HMO coverage.
  • Competitive salary and bonuses.
  • Opportunities for growth and career advancement.
  • Employee shuttle services and convenient working environment.

This is a fantastic opportunity to make a positive impact on our customers' lives. If you are a dedicated and results-driven individual who excels in customer-facing roles, we encourage you to apply.

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