
Operational Project Coordinator
3 days ago
We are seeking an experienced Operations Manager to manage the resolution and documentation of issues, bugs, and SEVs across all projects. This role requires strong operational management skills, collaboration with cross-functional teams, and a deep understanding of operational processes.
- Standardize performance management, onboarding, and coaching systems for team managers.
- Manage the internal knowledge base, collaborate with frontline teams, and track bugs, SEVs, and issues across projects.
- Monitor task management best practices, coach teams on new initiatives, and review and standardize metrics.
We are looking for a candidate with:
- Proven experience in operations management, project management, or a related field.
- Exceptional organizational skills with a solid attention to detail.
- Proficiency in data analysis tools and software.
- Ability to understand, analyze, and resolve complex issues.
- Excellent communication, collaboration, and problem-solving abilities.
- Strong time management skills and ability to manage multiple tasks in a fast-paced environment.
- Bachelor's degree or equivalent work experience.
Familiarity with issue tracking and remediation processes is preferred.
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