Senior Project Coordinator

About Appen

Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry's most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video.

Our data is crucial for building and continuously improving the world's most innovative artificial intelligence systems and Appen is already trusted by the world's largest technology companies. Now with the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products.

At Appen, we are purpose driven. Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world. We have a learn-it-all culture that values perspective, growth, and innovation. We are customer-obsessed, action-oriented, and celebrate winning together.

At Appen, we are committed to creating an inclusive and diverse workplace. We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Data Analysis & Performance Insights
• Gather, analyze, and interpret project data to identify trends, risks, and opportunities for improvement.
• Develop and maintain dashboards and reports that provide real-time insights into key performance indicators (KPIs), including efficiency, resource utilization, quality, costs, and revenue.
• Provide strategic recommendations based on data findings to enhance project execution and overall operational effectiveness.
• Project Reporting & Decision Support
• Generate regular project performance reports for stakeholders, ensuring transparency and data-driven decision-making.
• Conduct in-depth project reviews, assessing progress against objectives and suggesting corrective actions when necessary.
• Support leadership with actionable insights to refine strategies and improve organizational performance.
• Process Optimization & Standardization
• Establish a Process Asset Repository to document best practices, lessons learned, and performance benchmarks.
• Identify inefficiencies in workflows and recommend process improvements to enhance project delivery.
• Assist in developing and implementing standardized project management frameworks and tools.
• Operational Coordination & Compliance
• Oversee daily project operations, including tracking employee performance, timesheets, and resource allocation.
• Ensure compliance with internal policies and regulatory standards through audits, training, and ongoing evaluations.

• Relevant experience in project coordination, data analysis, or process improvement in a business or operational setting.
• Prior experience in a Project Management Office (PMO) or data-driven operations role is preferred.
• Knowledge of corporate compliance and governance is an advantage.

• Strong data analysis and reporting skills, with the ability to translate insights into actionable strategies.
• Proficiency in Microsoft Office Suite, with advanced skills in Excel, PowerPoint, and data visualization tools.
• Ability to work cross-functionally and support teams in implementing process improvements.

Appen is the global leader in data for the AI Lifecycle with more than 25 years' experience in data sourcing, annotation, and model evaluation. Through our expertise, platform, and global crowd, we enable organizations to launch the world's most innovative artificial intelligence products with speed and at scale. Appen maintains the industry's most advanced AI-assisted data annotation platform and boasts a global crowd of more than 1 million contributors worldwide, speaking more than235 languages. Our products and services make Appen a trusted partner to leaders in technology, automotive, finance, retail, healthcare, and government. Appen has customers and offices globally.