Medical Operations Coordinator

2 weeks ago


Taguig, National Capital Region, Philippines beBeeProfessional Full time ₱1,200,000 - ₱1,500,000
Job Overview

We are seeking a skilled professional to oversee the setup and maintenance of our CRM system for medical representatives across markets. The ideal candidate will ensure workflows, automations, and processes align with project objectives and operational needs.

Key Responsibilities
  1. Clinical Data Management:
  • Configure and maintain the CRM system for timely and effective use.
  • Ensure accuracy and completeness of HCP engagement data within the CRM system.
Data Analysis and Flow:
  • Streamline data flows across the CRM to support smooth operations and consistency across markets.
  • Manage data integration with other systems or tools to support cross-functional needs.
Strategic Engagement:
  • Enable messaging capabilities in the CRM system to support omni-channel engagement through various platforms.
  • Develop best practices for effective use of snippets, email templates, and messaging sequences in the CRM system.
  • Establish efficient processes for activity logging, including call logging and messaging.
  • Optimize email marketing capabilities to drive engagement and follow-ups.
  • Monitor performance of omni-channel campaigns and make data-driven recommendations.
Workflow Optimization:
  • Design and implement efficient workflows in the CRM system to facilitate engagement activities.
  • Monitor and refine CRM workflows to enhance usability and effectiveness.
Business Intelligence:
  • Enable the use of HCP engagement data for strategic business purposes.
  • Provide actionable insights to stakeholders using CRM data to drive decision-making.
Requirements
  • Experience:
    • Proven experience managing CRM systems or similar platforms.
    • Strong understanding of data management, CRM workflows, and system integrations.
  • Technical Skills:
    • Proficiency in CRM tools, particularly CRM software.
    • Experience with omni-channel activation using messaging apps and email marketing tools.
    • Familiarity with data analytics, reporting, and dashboard creation within CRMs.

The ideal candidate will have excellent project management and organizational skills, strong communication and interpersonal abilities, and an analytical mindset with attention to detail and a focus on continuous improvement.

About Us

Our company partners with respected clients in the healthcare industry. We are dedicated to delivering exceptional talent solutions that drive business growth and success.



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