Medical Care Coordination Specialist

2 days ago


Taguig, National Capital Region, Philippines beBeeVirtual Full time $40,000 - $60,000
Job Opportunity: Medical Virtual Assistant Coordinator

This role is crucial in the intake process, administrative support, and healthcare coordination. It ensures a seamless intake experience while managing patient information, scheduling, and communication in a healthcare environment.

Key Responsibilities:
  • Patient Intake Management: Collect and verify patient demographic and insurance details.
  • Appointment Scheduling: Coordinate and schedule appointments with healthcare providers.
  • Medical Record Handling: Ensure accurate data entry and management of patient records in Electronic Health Record (EHR) systems.
  • Insurance Verification: Assist in checking coverage and eligibility for medical procedures.
  • Patient Communication: Handle inbound and outbound calls, responding to inquiries professionally.
  • Pre-Appointment Preparation: Gather necessary medical history and documentation before consultations.
  • Coordination with Healthcare Providers: Facilitate communication between patients, providers, and insurance representatives.
  • HIPAA Compliance: Maintain confidentiality and ensure adherence to healthcare privacy regulations.
  • Administrative Support: Assist with medical billing, claims processing, and other duties as needed.
Required Qualifications & Skills:
  • Experience in medical administration or patient intake coordination.
  • Familiarity with EHR systems such as Epic, Cerner, or eClinicalWorks.
  • Knowledge of medical terminology and insurance processes.
  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills.
  • Ability to handle sensitive patient information discreetly.
  • Proficiency in Microsoft Office Suite, Google Workspace, and healthcare scheduling software.
  • Background in medical billing and insurance verification is advantageous.
  • Previous remote healthcare support experience preferred.

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