IT Infrastructure Technician

7 days ago


Mandaluyong City, National Capital Region, Philippines San Miguel Corporation Full time

Job Overview

San Miguel Corporation is seeking an experienced IT Infrastructure Technician to join our team. As a critical member of our IT department, you will be responsible for delivering high-quality technical support to our end-users, ensuring their technical concerns are addressed promptly and professionally.

About the Position

  • Provide comprehensive technical support for PC hardware and software issues, including deployment, installation, troubleshooting, and maintenance.
  • Support other computing-related concerns such as printers, scanners, modems, USB devices, and projectors.
  • Perform network-related tasks like connectivity testing, network problem isolation, LAN cable wiring, and termination.
  • Aid administrators during remote troubleshooting activities by providing visible and audible onsite server availability.

Main Responsibilities

  • PC, laptop, and Mac device support.
  • Network (LAN) support.
  • Inventory management.
  • Customer support.
  • Computer-related peripherals support.

Qualifications

  • (2 years) Diploma courses in Computer Technician and Systems Management or equivalent.
  • Certification (advantage but not required): Certified Windows Professional, CompTIA A+.
  • At least one-year experience in supporting end-user technical concerns.
  • Relevant work experience (call center agent, PC support, computer technician, etc.).
  • Skills and experience:
    • Hardware assembly, installation, and configuration.
    • Troubleshooting and repair, disassembly, and problem isolation.
    • Software installation, configuration, upgrades, patching, and troubleshooting.
    • Proficient in MS Office applications and email systems.


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