Enterprise IT Technician

1 week ago


Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

BEST CAREERS AND OPPORTUNITIES is committed to delivering exceptional results and exceeding our customers' expectations. We are seeking an Enterprise IT Technician to join our team and contribute to providing world-class technical support.

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Job Summary:

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The Enterprise IT Technician will be responsible for providing technical support and resolving customer complaints in a timely and efficient manner. The ideal candidate will have a strong background in computer systems and networks, as well as excellent communication and problem-solving skills.

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Key Responsibilities:

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  • Respond to customer inquiries and resolve technical issues via phone, email, or chat">
  • Configure and troubleshoot network equipment and software">
  • Collaborate with internal teams to resolve complex technical issues">
  • Document customer interactions and issue resolution">
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Requirements:

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  • Bachelor's degree in Computer Science, Information Technology, or related field">
  • At least 2-3 years of experience in technical support">
  • Strong knowledge of computer systems and networks">
  • Excellent communication and interpersonal skills">
  • Experience with ticketing tools and scripting languages">
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About the Role:

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This is an exciting opportunity for a highly motivated and customer-focused individual to join our team and contribute to providing exceptional customer experiences.

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What We Offer:

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  • A competitive salary and benefits package">
  • Opportunities for career growth and professional development">
  • A dynamic and supportive work environment">
  • The chance to make a real difference in people's lives">
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Contact Us:

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To apply for this exciting opportunity, please submit your resume and cover letter.



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