Healthcare Support Specialist

20 hours ago


Davao City, Davao, Philippines beBeePatientCare Full time $40,000 - $60,000
Job Overview

This Patient Care Coordinator position involves supporting a healthcare organization, requiring strong organizational skills and excellent communication abilities to provide exceptional patient care.

Key Responsibilities
  • Respond promptly to incoming calls and patient inquiries in a professional manner.
  • Maintain accurate and up-to-date patient schedules, coordinate with providers, and ensure timely information sharing.
  • Provide administrative support, manage faxes, and maintain patient records while adhering to confidentiality and HIPAA guidelines.
  • Multitask across phone, email, and text communication to deliver high-quality service and follow up on pending tasks as directed.
Requirements
  • Experience in healthcare or medical offices, preferably in patient coordination roles.
  • Excellent English communication skills and proficiency in office software, email systems, and document management.
  • Familiarity with electronic health record (EHR) systems, such as Practice Fusion and AdvancedMD (training provided).
  • Strong organizational and multitasking abilities, attention to detail, and accuracy when handling sensitive patient data.
  • Able to work U.S. business hours and collaborate with a remote team.


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