Virtual Healthcare Support Specialist

5 hours ago

Davao City, Davao, Philippines beBeeProfessional Full time $80,000 - $100,000
Medical Virtual Assistant Job Description

As a Medical Virtual Assistant, you will provide exceptional customer service to patients via phone, email, or chat. Your primary responsibility will be to support healthcare professionals by scheduling appointments, managing calendars, and coordinating follow-up care.

You will work remotely in the U.S. time zone, handling confidential medical information in strict compliance with HIPAA regulations. Your duties will include explaining our services to new patients, ensuring they understand how our systems work and what to expect.

  • You will assist healthcare professionals by scheduling appointments, managing calendars, and coordinating follow-up care.
  • You will collaborate with medical billing teams to ensure accurate coding and billing.
  • You will handle confidential medical information in strict compliance with HIPAA regulations.

To succeed in this role, you should have:

Requirements
  • Proven experience as a Medical Virtual Assistant
  • Strong knowledge of U.S. EMR/EHR systems
  • Excellent English communication skills, both written and spoken
  • Ability to multitask and stay organized in a remote setup
  • Tech-savvy and detail-oriented

We strive to create a positive and inclusive work environment that encourages growth and development. By joining us, you will be part of a team that helps businesses thrive, while also having the opportunity to make a meaningful impact in the lives of patients.

What We Offer
  • A dynamic and supportive work environment
  • The opportunity to grow and develop your skills
  • A competitive compensation package

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