Workforce Operations Manager

2 weeks ago

Manila, National Capital Region, Philippines beBeeCoordinatormanager Full time ₱3,600,000 - ₱8,400,000
Job Title: Workforce Coordinator

The Workforce Coordinator plays a key role in ensuring the smooth operation of business processes and systems.

  • Workforce Manager

    2 weeks ago

    Manila, National Capital Region, Philippines INTELASSIST INC. Full time ₱80,000 per year

    Employment Type: Full-Time EmploymentWork Setup: Hybrid SetupWork Schedule: Night Shift (Following U.S. Eastern Time Zone)Location: Eastwood, Libis, Quezon CitySalary Package: Up to 80,000 PHP/MonthlyPosition OverviewThe Workforce Manager is responsible for the strategic and tactical planning of contact center staffing and resources to ensure service...

  • Workforce Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Engie Full time $80,000 - $120,000 per year

    SUMMARYThe Workforce Manager will report to the Head of Resource Data Management supporting global operations. This role is responsible for aligning workforce capacity with business needs, managing utilization rates, client volume, and financial targets. This role leads forecasting and workforce optimization efforts that support service delivery, revenue...

  • Workforce Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Nezda Global Full time $90,000 - $120,000 per year

    About the RoleThis senior individual contributor role ownsforecasting, scheduling, quality assurance, and performance analyticsfor multiple lines of business. You'll be the subject matter expert on workforce tools likeVerintandAmazon Connect Scheduler, guiding decisions that improve efficiency, service quality, and customer satisfaction.Key...

  • Operations Workforce Strategist

    7 days ago

    Manila, National Capital Region, Philippines beBeeSupply Full time ₱7,200,000 - ₱7,800,000

    Workforce Planning and Optimization SpecialistWe are seeking a highly skilled Workforce Planning and Optimization Specialist to join our team. In this role, you will be responsible for spearheading the workforce planning process across multiple programs/accounts, ensuring that the right number of resources are assigned at the right time to meet operational...

  • WORKFORCE MANAGER

    2 weeks ago

    Manila, National Capital Region, Philippines Global Group Innovative Services, Inc. Full time ₱43,000 - ₱90,000 per year

    NOW HIRING – WORKFORCE MANAGER & WORKFORCE SUPERVISOR(Onsite | Night Shift)We are seeking experienced Workforce Management professionals to join our growing team.Workforce Manager – Makati | Night Shift | Up to 85,000 to 90,000Proven leadership experience as a Senior WFM Supervisor, Assistant Manager, or WFM ManagerStrong analytical, forecasting, and...

  • Operational Workforce Strategist

    7 days ago

    Manila, National Capital Region, Philippines beBeeSupplyPlanning Full time $72,000 - $78,000

    Job Title: Supply Planning LeadThis role is responsible for spearheading the Supply Planning team, ensuring the right number of resources are assigned at the right time to meet operational demands. The Supply Planning Lead will balance hands-on workforce management expertise with coaching and development of Supply Planning Specialists/Analysts.Key...

  • Workforce Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Innodata Knowledge Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job description:Key ResponsibilitiesTeam Leadership: Lead and mentor Real-Time Analysts, Supply Planning, and Workforce Experts; set performance goals, conduct evaluations, and support career development.Workforce Planning: Oversee forecasting, scheduling, and resource allocation; ensure staffing efficiency while meeting service-level agreements.Performance...

  • Operational Workforce Director

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeEmployee Full time ₱2,500,000 - ₱4,500,000

    Executive Workforce ManagerThe Senior Executive-Workforce Management oversees workforce planning and scheduling to ensure superior customer service.Adjusts schedules based on business requirements and provides overtime/voluntary time off for efficient staffing.Monitors queue activity in real-time, documenting and communicating agent performance across...

  • Workforce Management Professional

    7 days ago

    Manila, National Capital Region, Philippines beBeeWfm Full time ₱2,000,000 - ₱2,500,000

    Workforce Management ProfessionalThis is a pivotal role in aligning workforce management strategies with the overall business objectives. The Workforce Management Professional plays a crucial part in acting as an advisor and liaison between the workforce management function and other business units or clients.

  • Workforce Supervisor

    2 weeks ago

    Manila, National Capital Region, Philippines IntouchCX Full time ₱900,000 - ₱1,200,000 per year

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...