Customer Service Experience Professional
3 weeks ago
About the Role
">We are seeking a skilled Customer Service Representative to join our team at Solid Lyndelle Manpower Services Inc. This is an exciting opportunity for individuals who enjoy interacting with customers and providing exceptional service.
">Key Responsibilities
">- Handle customer complaints in a professional manner, providing appropriate solutions and alternatives within set time limits.
- Manage high volumes of incoming calls, ensuring that every interaction is positive and productive.
- Follow established communication procedures, guidelines, and policies to ensure consistency and accuracy.
- Resolve product or service issues by clearly understanding customer concerns and selecting the best solution to address them.
- Demonstrate excellent communication skills, both verbal and written, to effectively interact with customers and colleagues.
Requirements
">- High School Diploma or equivalent required; Bachelor's Degree preferred.
- At least one year of experience in a customer-facing role, preferably in a BPO (Voice) environment.
- Possession of a valid driver's license.
- Willingness to work on-site at our office.
About Us
">Solid Lyndelle Manpower Services Inc. is a global analytics and digital solutions company dedicated to delivering innovative solutions to our clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.
">Work Arrangements
">- On-site working arrangement: Monday to Friday.
Compensation and Benefits
">We offer a competitive salary range of 18,000 - 23,000 per year, commensurate with experience. Additional details regarding benefits and compensation will be provided by our recruiters during the hiring process.
">Why Join Our Team?
">This role offers a unique opportunity to work with a leading global analytics and digital solutions company, contributing to the success of our clients and driving business growth. If you are passionate about delivering exceptional customer service and have a strong desire to grow your career, we encourage you to apply for this exciting opportunity.
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