Customer Service Experience Professional

3 weeks ago


Cebu City, Central Visayas, Philippines Solid Lyndelle Manpower Services Inc. Full time

About the Role

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We are seeking a skilled Customer Service Representative to join our team at Solid Lyndelle Manpower Services Inc. This is an exciting opportunity for individuals who enjoy interacting with customers and providing exceptional service.

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Key Responsibilities

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  • Handle customer complaints in a professional manner, providing appropriate solutions and alternatives within set time limits.
  • Manage high volumes of incoming calls, ensuring that every interaction is positive and productive.
  • Follow established communication procedures, guidelines, and policies to ensure consistency and accuracy.
  • Resolve product or service issues by clearly understanding customer concerns and selecting the best solution to address them.
  • Demonstrate excellent communication skills, both verbal and written, to effectively interact with customers and colleagues.
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Requirements

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  • High School Diploma or equivalent required; Bachelor's Degree preferred.
  • At least one year of experience in a customer-facing role, preferably in a BPO (Voice) environment.
  • Possession of a valid driver's license.
  • Willingness to work on-site at our office.
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About Us

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Solid Lyndelle Manpower Services Inc. is a global analytics and digital solutions company dedicated to delivering innovative solutions to our clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.

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Work Arrangements

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  • On-site working arrangement: Monday to Friday.
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Compensation and Benefits

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We offer a competitive salary range of 18,000 - 23,000 per year, commensurate with experience. Additional details regarding benefits and compensation will be provided by our recruiters during the hiring process.

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Why Join Our Team?

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This role offers a unique opportunity to work with a leading global analytics and digital solutions company, contributing to the success of our clients and driving business growth. If you are passionate about delivering exceptional customer service and have a strong desire to grow your career, we encourage you to apply for this exciting opportunity.



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