Customer Service Representative with Collections Experience
3 days ago
At Neksjob, we're looking for a talented Customer Service Representative to join our team. As a key member of our BPO setting, you'll play a vital role in providing exceptional customer experiences.
About the RoleThis is an exciting opportunity to work onsite and take your career to the next level. With a competitive salary and exciting performance bonuses, you'll have the chance to grow professionally and personally.
Key Responsibilities- Respond to incoming calls from customers, answering questions and inquiries with professionalism and empathy.
- Troubleshoot problems and provide information about our products or services.
- Handle complaints in a timely and effective manner, ensuring customer satisfaction.
To be successful in this role, you'll need:
- At least a High School Graduate (old curriculum) / Senior High School Graduate (new curriculum).
- 1 year of collections experience in the BPO setting.
- Excellent communication skills, both written and verbal.
We offer a range of benefits that make us stand out as an employer, including:
- A competitive salary, estimated at PHP 20,000 - 25,000 per month.
- Exciting performance bonuses and account-specific allowances.
- Career advancement opportunities, with the chance to promote within the company.
- Comprehensive healthcare benefits to support your well-being.
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