
Program Operations Specialist
1 day ago
Program Operations Manager
Description:
- We are seeking a detail-oriented and organized Program Operations Manager to support the execution of brand sampling and operational programs.
- The successful candidate will be responsible for developing campaign timelines, managing deadlines, and ensuring CRM system utilization.
- This role requires strong project management skills, experience with HubSpot CRM or similar tools, and proficiency in Excel.
- The ideal candidate will have excellent communication, negotiation, and interpersonal skills, as well as solid critical thinking and problem-solving abilities.
- The selected individual will work remotely and have access to free learning and development programs.
Key Responsibilities:
- Campaign kickoff meetings participation
- Campaign timelines development and deadline management
- CRM system maximization and utilization
- Purchasing data provision for Connect Builder
- Recruitment progress tracking against goals
- Creative deliverable process management
- Sample shipment and delivery management
- Inventory reports maintenance and discrepancies resolution
- Packing instructions development and shipment compliance
- Proactive project status communication with internal team and external partners
- Feedback surveys implementation in survey platform
- Status updates on program metrics, photos, and consumer insights
- Campaign recap decks compilation and digital recap development
- Incentive distribution management to venues and consumers
- Client meetings contribution and status updates
Requirements:
- 3–5+ years of experience in project or program management
- Proficient in project management tools (e.g., Basecamp)
- Experience with HubSpot CRM or similar tools
- Confident with Excel (comfortable with formulas and structured worksheets)
- Strong organizational skills with attention to detail and ability to manage complex timelines
- Effective communication, negotiation, and interpersonal skills
- Excellent communication and follow-up skills
- Solid critical thinking and problem-solving abilities—can proactively anticipate issues and solve them independently
- Comfortable managing multiple stakeholders and shifting priorities in a fast-paced environment
What We Offer:
- 100% Remote Work
- 13th Month Pay
- Free Learning and Development Programs
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