Hotel Booking Coordinator

1 week ago

Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱3,600 - ₱7,200
Job Role:

We are seeking an enthusiastic and skilled customer service professional to manage inbound and outbound calls for hotel bookings.

Key Responsibilities:
  • Ensure seamless communication with guests by managing all aspects of hotel reservations, cancellations, and special requests.
  • Provide accurate information on rates, availability, and policies to guests.
  • Deliver exceptional customer service by resolving guest concerns in a professional and timely manner.
Requirements:
  • Strong verbal and written communication skills in English.
  • Previous experience in hospitality or customer service is preferred.
  • Able to multitask and work in a fast-paced environment.

This role requires a high level of professionalism, discretion, and attention to detail. The ideal candidate will be able to maintain confidentiality and handle sensitive information with care.

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