Rideshare Onboarding Coordinator

2 days ago

Cavite City, Calabarzon, Philippines beBeeDriver Full time ₱1,200,000 - ₱1,800,000
About the Job

We are on a mission to empower underserved communities by creating a marketplace that connects people in rural areas with essential services, starting with ridesharing. With operations in over 20 cities across the country, we are one of Canada's fastest growing ridesharing companies, providing over a million rides annually.

We are a diverse and dynamic team focused on driving growth forward through innovation, open communication, and collaboration. We believe in solving problems together with positivity and integrity, and we've created a culture where everyone feels comfortable being themselves.

We value hard work and a proactive approach. If you enjoy finding solutions, implementing improvements, spearheading new initiatives and continuous opportunities for growth, you'll love working here

Key Responsibilities:

  • Contact and follow-up with drivers regarding their application to confirm their qualifications
  • Review and record application documents.
  • Walk drivers through the onboarding process.
  • Drive high conversion rates.
  • Proactively address any issues and provide solutions.
  • Track and update sheets required to see progress in day-to-day operations
  • Other duties as assigned.

Job Requirements

  • Excellent verbal and written English communication skills
  • At least 1-year experience in sales or customer support with conversation/retention goals
  • Good computer skills and knowledge of Google Suite and Slack
  • Positive and forward-thinking attitude; diligent and results-oriented
  • Able to commit to scheduled times for work
  • A reliable individual with a strong work ethic

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