Supervisor of Workforce Operations

Duties and ResponsibilitiesThe Workforce Supervisor is responsible for overseeing and maintaining the day-to-day activities of the Workforce Management team while providing excellent service. He/She prepares and maintains reports, plans, and recommendations to help Operations make necessary decisions to improve performance and eliminate any unnecessary...

Workforce Mamangement SupervisorLocation: MckinleyShift: Shifting ScheduleSalary: 35K Max RateTarget Start Date: ASAPRequirements/Required Skills:Extensive knowledge and experience in Workforce Management (WFM)Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing,...

Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are efficiently implemented and monitor the performance of training programs across the contact center. The role also...

Shift: Shifting ScheduleSalary: 35K Max RateTarget Start Date: ASAPRequirements/Required Skills:Extensive knowledge and experience in Workforce Management (WFM)Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will...

About Dexcom Inc.We are a global leader in continuous glucose monitoring (CGM). Our mission is to improve human health by providing personalized, actionable insights for people with diabetes and beyond. Our Workforce Management (WFM) team plays a critical role in supporting our business objectives.Job Summary:The Workforce Optimization Supervisor will lead a...

About the RoleThe role is accountable to supervise and improve overall operations and to ensure that all operational and safety procedures are strictly implemented inside the facility. The Operations Supervisor will be assigned in Manila.Key AccountabilitiesEnsures efficient container yard operations.Monitors equipment availability and requested repairs...

Workforce Supervisor Job SummaryeClerx Philippines, Inc. is seeking a Workforce Supervisor to join our team. The successful candidate will be responsible for managing a team of Workforce specialists and ensuring that they are working efficiently and effectively.Main ResponsibilitiesManaging a team of Workforce specialists to achieve high performance and...

Job DescriptionWe are seeking a highly skilled Workforce Operations Manager to join our team at Remitly. In this role, you will be responsible for ensuring the best experience for all customers.You will help ensure Remitly's operations globally are rightly staffed to deliver the right experience to our customer, while keeping a close check on investor...

Job OverviewWe are seeking a highly skilled Workforce Supervisor to join our team at eClerx Philippines, Inc. The successful candidate will be responsible for overseeing the day-to-day activities of the Workforce Management team while providing excellent service.Main ResponsibilitiesCreate and maintain reports such as Capacity Planning, Schedule Interval...

About the roleWe are seeking an experienced Operations Supervisor to join our team at PATENTLOG PHILIPPINES SERVICE INC' in Makati City, Metro Manila. In this full-time role, you will be responsible for ensuring the smooth and efficient operations of our import and export services, with a focus on customs clearance and regulatory compliance.What you'll be...

Job DescriptioneClerx Philippines, Inc. is seeking a highly motivated and experienced Workforce Supervisor to join our team. The successful candidate will be responsible for managing a team of Workforce specialists and ensuring that they are working efficiently and effectively.Main ResponsibilitiesTo lead and manage a team of Workforce specialists to achieve...

Job OverviewCarelon Global Solutions seeks a skilled Workforce Management Team Lead to oversee the development and implementation of effective schedules that meet the company's operational needs. This role involves leading a team of workforce analysts and schedulers, managing attendance policy adherence, and reviewing volume and AHT (weekly and monthly)...

Job DescriptionThe Workforce Manager will report directly to the Global Workforce Leader of Customer Success and be responsible for ensuring the best experience to all customers.This individual will help ensure Remitly's operations globally are rightly staffed to deliver the right experience to our customers, while keeping a close check on investor...

Job SummaryRoster Coordination SpecialistMelco Resorts & Entertainment Limited seeks a skilled Roster Coordination Specialist to manage the day-to-day operations of the Scheduling department. The successful candidate will be responsible for ensuring accurate and cost-effective scheduling of employees across various departments.Main ResponsibilitiesDevelop...

Workforce Analyst (Remote, Morning Shift) - Can Start ASAPThe staff is responsible for optimizing workforce utilization, ensuring effective scheduling, and maintaining a balance between operational efficiency and employee satisfaction within Consumer and Enterprise. The ideal candidate will have experience in workforce planning, real-time management, and...

Role Objective:Staff is responsible for optimizing workforce utilization, ensuring effective scheduling, and maintaining a balance between operational efficiency and employee satisfaction within Consumer and Enterprise. The ideal candidate will have experience in workforce planning, real-time management, and performance analysis to support business goals and...

We are seeking a seasoned Workforce Director to lead our contact center operations. The ideal candidate will have a proven track record of success in workforce management and the ability to drive results through strategic planning and execution.About the RoleThe Workforce Director will be responsible for developing and implementing workforce management...

Operational ExcellenceThe Operations Supervisor will be responsible for overseeing the daily operations of our customer support team.ResponsibilitiesLead a team of 8-10 agents to drive operational efficiency and positive customer experiences.Cultivate an environment where team members thrive, enhancing our service delivery.Pioneer solutions and collaborate...

KAMI Workforce is a renowned leader in the packaging and printing industry, offering innovative solutions for high-quality printing, lamination, and flexible packaging needs. We are seeking a highly skilled Printing and Lamination Technician to join our team and oversee the operation, troubleshooting, and maintenance of our lamination and gravure printing...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...