Leader in Workforce Planning and Execution

Job Description:In this challenging role as a Contact Center Workforce Planning and Operations Lead, you will be responsible for the planning and execution of workforce management strategies in a dynamic contact center environment. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to lead teams and drive...

About The RoleThe Global Workforce Planning Specialist will report directly to the Global Workforce Leader of Customer Success. If you have a passion for solving problems and enjoy working with collaborative teams, Remitly will provide an environment where you will be challenged and inspired every day.You will be responsible for conceptualizing, developing,...

About UsSupport Services Group is a global CX solutions company that delivers innovative outsourcing solutions to empower businesses. We pride ourselves on operational excellence and a people-driven culture.The Global Workforce Planning Manager role requires a strategic mindset to design, implement, and manage workforce strategies. This involves optimizing...

Job DescriptionWe are seeking a highly skilled Workforce Planner to join our team at Shopee Manila. As a key member of our Operations department, you will be responsible for ensuring strategic goals are met through effective workforce planning and management.The successful candidate will be responsible for overseeing the entire workforce planning process,...

Key ResponsibilitiesThe Workforce Planning Specialist will play a vital role in ensuring the successful implementation of our workforce management strategy. Key responsibilities include developing and maintaining accurate schedules, analyzing labor patterns, and making informed decisions about staffing levels and capacity needs.You will work closely with...

About the Role:The Workforce Planning Specialist at CXperts plays a critical role in shaping the company's recruitment strategy. This individual will analyze data to forecast future hiring needs, develop plans to address skill gaps, and collaborate with stakeholders to implement solutions.Key Responsibilities:Analyze workforce data to identify trends and...

**Overview**Firstsource Solutions Limited is a leading provider of customer experience solutions, dedicated to creating value for our clients through innovative and effective workforce management. We are currently seeking an Assistant Manager - Workforce Management to join our team.**Job Description**The successful candidate will be responsible for...

About the RoleWe are seeking a highly skilled and experienced Strategic Workforce Development Executive to join our team at RingCentral. In this role, you will be responsible for developing and implementing a comprehensive strategic workforce development strategy, aligning with the company's strategic goals and objectives.The successful candidate will have a...

At Support Services Group, we deliver world-class outsourcing solutions across a diverse set of industries, empowering businesses to operate efficiently and with agility. Our focus is on innovation, operational excellence, and a people-driven culture that values collaboration and strategic thinking.The Global Workforce Planning Manager is responsible for...

DUTIES AND RESPONSIBILITIESInformation Management: Acquires an in-depth understanding of the client's business model, policies, and procedures in relation to Enshored. Collaborates with senior leadership to implement operations-wide strategic priorities and program initiatives aimed at achieving excellence in service delivery.Planning/Forecasting: Analyze...

Job DescriptionHGS Offshore Staffing Solutions is seeking a highly skilled Workforce Analyst to join our team. As a Workforce Analyst, you will be responsible for optimizing workforce utilization, ensuring effective scheduling, and maintaining a balance between operational efficiency and employee satisfaction within Consumer and Enterprise.Key...

Job SummaryWe are seeking a skilled Capacity Management Professional to join our team at Nityo Infotech. As a Workforce Planner, you will play a crucial role in analyzing complex data trends and forecasting future needs to ensure seamless operational performance.Key ResponsibilitiesAnalyze and review intricate data patterns to inform strategic business...

Job Description:The WFM Deputy Manager is responsible for overseeing RTA, Planning, reporting and Management Information Systems (MIS) to support data-driven decision-making. This role involves analyzing workforce data, developing staffing strategies, and implementing effective workforce management practices to enhance productivity and efficiency.Coaches...

Company OverviewShopee is a leading e-commerce platform in Southeast Asia and Latin America. As a Workforce Planner, you will play a critical role in ensuring the company's strategic goals are met through effective workforce planning.Job DescriptionDevelop and implement forecast models to ensure alignment with strategic goals.Oversee WFM tasks and...

Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Pasig site.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real-time management workforce, scheduling employees, workload forecasting, staff planning, reporting/analytics, and team...

**Job Summary:** We are seeking an experienced Workforce Development Executive to join our team at The VITO Group.The ideal candidate will have a strong background in HR and workforce development, with expertise in creating and implementing strategic plans to improve workforce performance and efficiency.**Key Responsibilities:****Strategic Planning and...

Shape the Future of IT ConsultingJoin a dynamic team at the forefront of IT consulting, where your expertise in workforce planning and resource management will make a global impact. Seize the opportunity to advance your career without leaving the country, all while contributing to innovative projects and collaborating with top-tier talent.Job DescriptionAs...

About Turnitin:Turnitin is a global organization that partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types.Our Mission:To ensure the integrity of global education and meaningfully improve learning outcomes.Key Responsibilities:This role involves supporting workforce planning by...

Duties and ResponsibilitiesThe Workforce Supervisor is responsible for overseeing and maintaining the day-to-day activities of the Workforce Management team while providing excellent service. He/She prepares and maintains reports, plans, and recommendations to help Operations make necessary decisions to improve performance and eliminate any unnecessary...

Job Overview:We are seeking an experienced Strategic Contact Center Leader to join our team and drive business results through effective workforce management strategies. As a key member of our contact center leadership team, you will be responsible for developing and implementing strategic plans to optimize staffing levels, manage labor costs, and improve...