Technical Support Expert
5 days ago
At Tricentis GmbH, we are seeking a highly skilled Technical Support Expert to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers who use our products.
The ideal candidate will have a strong background in software testing and development, as well as excellent problem-solving skills and the ability to work effectively with customers via various communication channels.
We offer a dynamic and supportive work environment, competitive salary, and opportunities for growth and professional development. If you are passionate about delivering exceptional customer experiences and want to be part of a pioneering team, please submit your application.
Job Description:- Provide technical support to customers via phone, email, chat, and self-service portal.
- Analyze and resolve complex technical issues related to our products.
- Collaborate with internal teams, including R&D and Customer Success, to ensure seamless customer experiences.
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