Technical Product Support Expert
4 days ago
The Technical Product Support Expert will be responsible for providing expert technical support to customers and internal stakeholders, ensuring seamless product adoption and minimizing downtime.
Main Responsibilities- Deliver exceptional customer service, responding to inquiries and resolving product-related issues efficiently.
- Partner with cross-functional teams to develop and implement product training programs, enhancing customer knowledge and satisfaction.
- Analyze customer feedback and product usage data to identify trends and areas for improvement.
- Maintain accurate records of customer interactions, product issues, and resolutions.
- Bachelor's degree in a relevant field, such as engineering or business administration.
- Minimum 3 years of experience in technical support or a related field.
- Demonstrated expertise in product training and customer engagement.
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Technical Support Professional
4 days ago
Manila, National Capital Region, Philippines Developer Soft and Technical Support Sea Inc. Full timeWe are Developer Soft and Technical Support Sea Inc., a software development company with a passion for innovation and excellence. Our team of experts specializes in developing UI components, report generation solutions, and visual data display systems targeting .NET, HTML/JS, and VCL.We are seeking talented individuals who share our vision and values. As a...
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Product Technical Support Expert
7 days ago
Manila, National Capital Region, Philippines Le Price International Corp. Full timeAbout the RoleWe are looking for a highly motivated Product Technical Support Expert to join our team at Le Price International Corp.The successful candidate will possess excellent communication skills and be able to work effectively with cross-functional teams.This role requires a strong understanding of product features, benefits, and specifications, as...
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Technical Support Expert
4 days ago
Manila, National Capital Region, Philippines Tricentis GmbH Full timeAt Tricentis GmbH, we are seeking a highly skilled Technical Support Expert to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers who use our products.The ideal candidate will have a strong background in software testing and development, as well as excellent...
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Technical Support Expert
7 days ago
Manila, National Capital Region, Philippines Integrated Computer Systems Inc. (ICS) Full timeAbout the Role:The Technical Support Engineer will be responsible for providing technical service and support to our clients. This includes evaluating and testing entry-level IT products, resolving escalated problems, and conducting on-site diagnosis.Responsibilities:Be the resource person on entry-level IT-based products and solutions.Do evaluation and...
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Manila, National Capital Region, Philippines NTT DATA, Inc. Full timePosition SummaryWe are seeking a highly skilled Production Support Expert with experience in LoanIQ to join our team at NTT DATA, Inc. This position involves providing top-notch technical support for our clients, ensuring that all production issues are resolved in a timely and efficient manner.Key Responsibilities:Providing expert-level technical support for...
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Technical Support Expert
7 days ago
Manila, National Capital Region, Philippines SolarWinds Full timeJob OverviewSolarWinds is a leading provider of innovative IT solutions. We are seeking a skilled Technical Support Expert to join our team.The ideal candidate will have a strong background in technical support and be able to provide expert assistance to end-users via live chat. Responsibilities will include troubleshooting hardware, software, and network...
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Technical Product Support
4 days ago
Manila, National Capital Region, Philippines Haltech Philippines Representative Office Full timeSupport RoleWe are seeking a highly skilled Technical Product Support specialist to join our team. As a key member of our team, you will be responsible for providing technical support to customers, updating product data, and creating technical documentation.You will work closely with our Australian headquarters in Sydney and collaborate with a talented team...
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Developer Technical Assistant
4 days ago
Manila, National Capital Region, Philippines Developer Soft and Technical Support Sea Inc. Full timeAbout Developer Soft and Technical Support Sea Inc.We specialize in developing UI components, report generation solutions, and visual data display systems targeting .NET, HTML/JS, and VCL. With over 20 years of experience, our team has amassed profound knowledge in various software development fields.We are seeking talented individuals who are eager to learn...
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Technical Support Expert
6 days ago
Manila, National Capital Region, Philippines Netflix Full timeJob OverviewWe are seeking a skilled Technical Support Expert to join our team at Netflix. In this role, you will play a critical part in providing technology support to users and analyzing user interactions to improve the overall technology experience.
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Product Technical Support
4 days ago
Manila, National Capital Region, Philippines Le Price International Corp. Full timeThe Product Technical Support provides customer and sales support on product issues. Work with the support team to evaluate customer problems and resolve all assigned support cases. He is also the resource person for inquiries regarding Product Part Numbers, Pricing, and Product Specifications.Product SupportHigh familiarization with product lines of Le...
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Technical Support Specialist
6 days ago
Manila, National Capital Region, Philippines IBA Worldwide Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to provide expert-level applications training and ongoing service troubleshooting and support for all product lines at IBA Worldwide. The successful candidate will be responsible for providing scientific and technical information in response to customer inquiries regarding our...
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Technical Support and Services Expert
22 hours ago
Manila, National Capital Region, Philippines 24-7 INTOUCH PH INC. Full timeOur TeamAt 24-7 INTOUCH PH INC., we pride ourselves on our collaborative and dynamic team environment. As a Technical Support and Services Expert, you will play a vital role in ensuring the success of our clients through exceptional technical support and services.About the RoleThe successful candidate will have a strong background in technical support and...
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App Technical Support Expert
2 days ago
Manila, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full timeCognizant Technology Solutions Philippines Inc. is a leading provider of IT consulting and business process outsourcing services.We are seeking an experienced App Technical Support Expert to join our team!As an App Technical Support Expert, you will be responsible for delivering proactive and reactive support for customers, partners, and internal teams to...
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IT Technical Support Expert
4 days ago
Manila, National Capital Region, Philippines SupportNinja Full timeAbout the RoleWe are seeking a Support Resolution Professional to join our team at SupportNinja. As a key member of our IT support team, you will be responsible for providing technical assistance to our clients via multiple channels.Responsibilities include:Resolving customer inquiries and issues in a timely and efficient manner.Diagnosing and...
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Software Support Specialist
4 days ago
Manila, National Capital Region, Philippines Developer Soft and Technical Support Sea Inc. Full timeAbout UsDevSoft Philippines is a renowned software development company with over 20 years of experience in creating cutting-edge UI components, report generation solutions, and visual data display systems targeting .NET, HTML/JS, and VCL. Our team of experts has amassed profound knowledge in various software development fields.We are seeking talented...
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Technical Product Specialist
7 days ago
Manila, National Capital Region, Philippines Le Price International Corp. Full timeJob DescriptionWe are seeking a highly skilled Technical Product Specialist to join our team at Le Price International Corp.The ideal candidate will have extensive knowledge of product lines and be able to provide top-notch support to customers and sales teams.This role requires strong analytical skills to evaluate complex customer problems, identify root...
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Sales Technical Expert
4 days ago
Manila, National Capital Region, Philippines Asia Select Inc. Full timeAbout the RoleWe are seeking a Sales Technical Expert to join our team at Asia Select Inc. As a key member of our sales support team, you will play a vital role in providing expert assistance to customers, sales teams, and customer service representatives.Main Responsibilities:Serve as the primary technical contact, addressing customer and internal inquiries...
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Packet Transport Support Expert
7 days ago
Manila, National Capital Region, Philippines Ciena Corporation Full timeWe are seeking a Packet Transport Support Expert to join our team at Ciena Corporation. As a Packet Transport Support Expert, you will be responsible for providing technical support to customers for Ciena's packet transport products.Key ResponsibilitiesProvide expert technical support to customers for Ciena's packet transport products, including...
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Product Technical Specialist
4 days ago
Manila, National Capital Region, Philippines Icon Equipment Solutions Philippines Inc Full timeJob Overview:About Icon Equipment Solutions Philippines IncWe are seeking a highly skilled Product Technical Specialist to join our team. As the go-to expert for our product line, you will ensure teams are well-versed and materials are accurate. This role involves crafting and updating sales materials, collaborating with cross-functional teams, and executing...
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Product Technical Expert
7 days ago
Manila, National Capital Region, Philippines SiteMinder Philippines, Inc. Full timeJob OverviewSiteMinder is seeking a Technical Lead to join our team.Coordinate and run sessions with the team to plan and collaborate on their work.Motivate the team and remove obstacles, encouraging them to do their best work.What You'll HaveExperience working with remote or virtual teams is an advantage.Fully conversant with agile methodologies; expert...