Help Desk Technician

Technical Support Associate RoleThis exciting opportunity involves working in a dynamic IT environment where you will be responsible for delivering exceptional customer service to internal and external customers.Candidates must possess a strong passion for helping others, excellent communication skills and the ability to work effectively in a team-based...

WORK SCHEDULE:Helpdesk TechnicianMonday-Friday 6 am-3 pm MST (Manila time: 8 pm-5 am)Remote (Work from home) Helpdesk Technicians play a pivotal role in delivering exceptional service to our Managed Agreement clients by utilizing client's comprehensive technology stack. They adhere to established processes and procedures while actively contributing to the...

IT Help Desk Technician Job OpportunityWe are seeking a highly skilled and proactive IT Help Desk Technician to join our team. As the first point of contact for internal technology issues, you will provide direct user assistance via phone, email, Teams, and ticketing system.

IT Help Desk AssociateLocation: Onsite – Quezon City | Shifting / Night ShiftTake the next step in your IT career and join our team as an IT Help Desk Associate.In this role, you will serve as the first line of support for global clients, addressing technical concerns such as troubleshooting, account management, and system-related issues. You will play an...

Position: Help Desk SupportLocation: Makati CityThe Help Desk Support will serve as the first point of contact for clients' inquiries and concerns related to Life Insurance, HMO/Medical benefits, and Personal Accident Insurance. This role ensures timely resolution, accurate information dissemination, and efficient coordination with providers and internal...

IT Help Desk AssociateLocation: Onsite – Quezon City | Shifting / Night ShiftTake the next step in your IT career and join our team as an IT Help Desk Associate.In this role, you will serve as the first line of support for global clients, addressing technical concerns such as troubleshooting, account management, and system-related issues. You will play an...

IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional IT service to employees at all levels, including senior and executive leadership.This remote role requires hands-on experience with PCs and Apple mobile devices, proficiency...

Job Title: Technical Support SpecialistWe are seeking a skilled and detail-oriented professional to provide technical assistance to end-users across the organization. This remote role plays a critical part in delivering exceptional IT services to employees at all levels, including senior and executive leadership.Key Responsibilities:Provide technical support...

Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As the first line of support for our customers, you will provide exceptional service and technical assistance.Your primary responsibility will be to troubleshoot and resolve technical issues while escalating complex cases to senior teams when necessary.You will work...

OverviewRole: L1 Help Desk AnalystPosition Summary: The Level 1 Help Desk Analyst provides first-line technical support to internal employees, resolving basic hardware and software issues. This role is essential in ensuring smooth day-to-day IT operations and maintaining high level of user satisfaction.Key ResponsibilitiesRespond to help desk tickets,...