Careers in Healthcare Scheduling

16 hours ago

Quezon City, National Capital Region, Philippines beBeePatient Full time ₱450,000 - ₱600,000

Job Title: Patient Services Coordinator

About the Role:

This position involves managing patient and nursing scheduling support, resolving issues, and providing direct client-facing communication.

Main Responsibilities:
  • Scheduling Coordination: Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.
  • Communication: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
  • Patient Record Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
  • Home Care Liaison: Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.
  • Problem Resolution: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
  • Data Entry: Input and update patient information in the scheduling system with precision and attention to detail.
  • Compliance: Ensure that all scheduling practices comply with relevant healthcare regulations and privacy laws.
Requirements:
  • 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service.
  • Exceptional communication skills.
  • Able to prioritize and multitask in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Effective problem solver.
  • Proficient in Microsoft Office.

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