Healthcare Process Executive

1 week ago


Quezon City, National Capital Region, Philippines Orbit Dynamics Full time
Job Description:

We are hiring enthusiastic and compassionate individuals to join our Healthcare account team. This is an excellent opportunity for fresh graduates or career shifters who are interested in building a career in the healthcare support industry.

Key Responsibilities:

• Answer patient or member queries related to healthcare plans, benefits, and billing

• Assist with insurance claims processing, pre-authorizations, and account updates

• Coordinate with healthcare providers, facilities, or insurance companies as neede

• Maintain accurate and confidential patient information in compliance with HIPAA or data privacy standards

• Provide timely, empathetic, and professional service to every interaction

Qualifications:

• Open to fresh graduates

• High School graduates with strong communication skills may also be considered

• Excellent verbal and written English communication skills

• Customer-service oriented and patient in handling sensitive or emotional inquiries

• Willing to work on-site and in shifting schedules (including holidays/weekends, if needed)

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