Operations Management Professional

9 hours ago


Pasay, National Capital Region, Philippines Gratitude Philippines Full time
Travel Industry Operations Manager

We seek a seasoned professional to oversee daily operations and drive revenue growth in our Travel industry team. Key responsibilities include:

  • Monitoring team performance against KPI targets and implementing strategies to optimize results.
  • Collaborating with Senior Leadership to revise goals and plans as needed.
  • Implementing company policies and establishing goals for each team, while ensuring compliance with industry standards.
  • Developing procedures and guidelines to enhance policies and quality standards.

Requirements include:

  • Extensive management/leadership experience and capability in the Travel industry.
  • College Graduate.
  • Good understanding of the BPO industry, technology tools, and MS Office applications.
  • Strong people management and leadership skills, with the ability to communicate effectively with large teams.
  • Good networking capability and client-facing skills.
  • Ability to multitask and handle high-pressure situations.


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