
Atlassian Administration Expert
6 days ago
We are seeking a skilled Atlassian Administrator to manage our cloud-based Jira platform. The ideal candidate will have experience in workflow automation, project configuration, billing optimization, integration, user support, and governance.
Duties and Responsibilities:
- Manage users, groups, roles, and permissions in Atlassian Cloud
- Design and optimize workflows, fields, screens, and automation rules for seamless project execution
- Create and maintain projects, boards, dashboards, filters, and reports for effective team collaboration
- Track licenses, reconcile invoices, and recommend cost-saving measures on apps and subscriptions
- Evaluate, implement, and maintain Marketplace apps and integrate Jira with Continuous Integration/Continuous Deployment (CI/CD) tools
- Provide second-line support, run training sessions, and maintain documentation for team knowledge retention
- Ensure security and compliance, document configurations, and champion process improvements for enhanced efficiency
Requirements:
- At least 2+ years of proven experience in Jira/Atlassian administration (cloud)
- Solid understanding of Agile and IT Service Management (ITSM) concepts
- Experience managing Software as a Service (SaaS) licenses, budgets, or cost-control initiatives
- Proficiency in scripting and automation skills (Groovy, Jira Automation, REST API)
- Excellent English communication and problem-solving skills
Advantageous Skills:
- Atlassian certification(s) in Jira Software/Jira Service Management or willingness to obtain quickly
- Bachelor's Degree in Computer Science or related field
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