
Care Support Specialist
12 hours ago
This is a critical opportunity to take on the role of Care Support Specialist and be the primary point of contact for our clients, providing exceptional support across various communication channels.
The ideal candidate will have excellent problem-solving skills, be highly organized, and possess a customer-centric mindset. They will work closely with internal teams to ensure seamless service delivery and drive continuous improvement in our support processes.
Key Responsibilities:- Multichannel Support: Provide timely and effective support via email, live chat, and phone; guide clients through our digital platforms (e.g., onboarding, document submissions)
- Problem Solving: Troubleshoot issues related to business incorporation, accounting, and more; escalate to internal teams when necessary
- Collaboration: Work with Sales, Compliance, Corporate Secretary, Accounting, and Tech teams to ensure seamless service
- Continuous Improvement: Identify recurring customer pain points and suggest improvements to workflows or help center content
Must-Have:
- Excellent Communication: Outstanding English language skills (written and spoken)
- Tech Savvy: Experience with Zendesk, Aircall, Slack, and Gmail is highly desirable
- Customer-First Mindset: 4+ years in customer support (fintech, SaaS, or professional services preferred)
- Remote Work Readiness: Self-motivated with a quiet workspace and stable internet connection
Nice-to-Have:
- Australian Business Regulations Knowledge: Basic understanding of Australian business regulations (e.g., taxes, company filings)
- Fast-Paced Startup Experience: Experience working in a fast-paced startup or scale-up environment
-
Wound Care Specialist
13 hours ago
Mandaue City, Central Visayas, Philippines beBeeWoundCare Full time $50,000 - $75,000Wound Care Specialist OpportunityThe Role:We are seeking a dedicated and skilled Wound Care Specialist to join our healthcare team. In this position, you will be responsible for managing patient wound care records, verifying insurance eligibility, and coordinating the supply of essential medical materials.This is a remote opportunity that offers flexibility...
-
Care Coordinator Specialist
13 hours ago
Mandaue City, Central Visayas, Philippines beBeeScheduling Full time $60,000 - $80,000Job Description:The role of an Intake Specialist serves as the operational nerve center for client-caregiver coordination.Scheduling Matrix Management: The individual owns the scheduling matrix and manages day-to-day logistics, ensuring optimal match based on skill, location, and availability.Care Request Coordination: This includes monitoring incoming care...
-
Patient Care Advocate
1 week ago
Cebu City, Central Visayas, Philippines DermX Support Inc. Full time ₱800,000 - ₱1,200,000 per yearPosition Overview:Join our dynamic healthcare team as a Patient Care Advocate and become the reassuring voice our patients hear when they need it most. In this vital role, you'll go beyond appointments and phone calls—you'll help patients navigate the complexities of insurance, authorizations, and billing with compassion and efficiency. If you're...
-
Care Delivery Specialist
18 hours ago
Mandaue City, Central Visayas, Philippines beBeeCare Full time ₱900,000 - ₱1,200,000Job SummaryWe are seeking a dedicated Care Coordinator to join our team. As a key liaison between families, healthcare providers, and hospitals, you will be responsible for managing patient documents, coordinating care delivery processes, and facilitating timely communication.This is a full-time remote role that requires strong organizational skills,...
-
Family Care Advocacy Specialist
18 hours ago
Mandaue City, Central Visayas, Philippines beBeeCaregiver Full time $60,000 - $70,000Empowering Underserved Families through Healthcare DocumentationMaking family care accessible is one of the most critical challenges we tackle at Abby Care. Our mission revolves around providing underserved families with the necessary support to access quality care.The RoleWe seek a passionate and empathetic professional who will empower these families...
-
Client Care Specialist
6 days ago
Cebu City, Central Visayas, Philippines beBeeCare Full time ₱45,000 - ₱75,000Job Title: Client Care SpecialistWe are seeking a skilled and compassionate Client Care Specialist to join our team. The ideal candidate will be responsible for coordinating care and services for clients, ensuring they receive the necessary support and resources throughout their care journey.Coordinate the delivery of services and support based on individual...
-
Patient Care Specialist
18 hours ago
Mandaue City, Central Visayas, Philippines beBeeCare Full time $40,000 - $50,000Job DescriptionThe Patient Care Coordinator plays a vital role in ensuring seamless patient care. The primary responsibilities of this position include answering incoming calls, making outbound calls for appointment reminders and follow-ups, responding to patient inquiries via text message and email, and returning phone messages through the answering...
-
Patient Care Facilitator
18 hours ago
Mandaue City, Central Visayas, Philippines beBeePatientCare Full time ₱432,000 - ₱720,000Key Responsibilities:The primary goal of the Case Manager is to facilitate effective communication and collaboration between patients, caregivers, and healthcare teams.This role requires proactive engagement, exceptional organizational skills, and the ability to manage complex patient care needs while maintaining strict confidentiality.Patient Care...
-
Schedule Care Coordinators
19 hours ago
Mandaue City, Central Visayas, Philippines beBeeScheduling Full time ₱7,200 - ₱7,800Job Title:Scheduling Coordinator">Description:This role involves coordinating and managing client and care provider schedules. The ideal candidate will analyze care needs, provider skills, and availability to make the best possible match.Key Responsibilities:Coordinate and manage client and care provider schedules using internal softwareAnalyze care needs...
-
Patient Care Specialist
19 hours ago
Mandaue City, Central Visayas, Philippines beBeeAdvocate Full time $50,000 - $75,000Job OverviewWe are seeking a compassionate and dedicated professional to serve as a patient advocate. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to navigate complex healthcare systems.Key Responsibilities:Enroll patients in philanthropic aid programs, ensuring seamless access to essential medical...