Family Care Advocacy Specialist

20 hours ago


Mandaue City, Central Visayas, Philippines beBeeCaregiver Full time $60,000 - $70,000
Empowering Underserved Families through Healthcare Documentation

Making family care accessible is one of the most critical challenges we tackle at Abby Care. Our mission revolves around providing underserved families with the necessary support to access quality care.

The Role

We seek a passionate and empathetic professional who will empower these families by:

  • Collecting and reviewing documentation from caregivers and families, ensuring accuracy and compliance.
  • Conducting outbound calls to provide clear guidance throughout the documentation process, fostering open communication.
  • Managing high-volume phone interactions with professionalism, empathy, and efficiency, while maintaining organized records.
  • Verifying accurate and compliant documentation in adherence to state regulations and Medicaid/Medicare requirements.
  • Communicating effectively and compassionately with families via phone, text, and email, addressing their needs and concerns.
  • Maintaining detailed records and sending timely reminders to prevent lapses, ensuring seamless care delivery.

Key Requirements include extensive customer service experience, strong organizational skills, and clear communication abilities, enabling you to excel in this role.


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