Workforce Optimization Professional
4 days ago
**Transforming Customer Experience:
TDCX helps world-class brands achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.
About the Role:
This is an exciting opportunity to join our team as a Scheduling Analyst. You will be responsible for managing schedules, analyzing data, and developing forecasting matrices to drive business growth.
Responsibilities:
- Manage schedules to ensure optimal resource allocation
- Analyze data to identify trends and areas for improvement
- Develop forecasting matrices to inform business decisions
- Collaborate with cross-functional teams to achieve business objectives
Requirements:
- Advanced degree in a relevant field
- Minimum 2 years of experience in a related role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
What We Offer:
Ongoing training and development opportunities, competitive compensation package, and a dynamic work environment.
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