Workforce Optimization Professional

4 days ago


Manila, National Capital Region, Philippines JobsAvenuePH Full time

**Transforming Customer Experience:

TDCX helps world-class brands achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.

About the Role:

This is an exciting opportunity to join our team as a Scheduling Analyst. You will be responsible for managing schedules, analyzing data, and developing forecasting matrices to drive business growth.

Responsibilities:

  • Manage schedules to ensure optimal resource allocation
  • Analyze data to identify trends and areas for improvement
  • Develop forecasting matrices to inform business decisions
  • Collaborate with cross-functional teams to achieve business objectives

Requirements:

  • Advanced degree in a relevant field
  • Minimum 2 years of experience in a related role
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

What We Offer:

Ongoing training and development opportunities, competitive compensation package, and a dynamic work environment.



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